🔍 What the error means
The message “Authentication succeeded, action failed” indicates that ChatGPT authentication completed, but the requested Search Atlas MCP action did not.
🛠️ What to check
- Retry the same action. Run the MCP action again and note whether the result changes.
- Record the failing action. Identify the specific Search Atlas MCP action that fails.
- Capture the exact error. Save the complete message shown by ChatGPT.
✅ Before contacting support
Record the exact ChatGPT error, the MCP action you attempted, and the selected Search Atlas project. Avoid sharing passwords or access tokens.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be instantly connected with a member of our team.