If your shared report links still show the Search Atlas logo after your DNS is set up correctly and you've waited 72+ hours, the most common cause is opening those reports while logged into dashboard.searchatlas.com instead of your white-label domain. Log in through your white-label domain and the branding will display correctly.
🔍 Why shared reports show the Search Atlas logo instead of your branding
White-label branding is tied to the domain you're logged into. When you open a shared report while signed in at dashboard.searchatlas.com, the report renders with the default Search Atlas logo, even when your DNS is configured correctly and fully propagated.
This is expected behavior rather than a bug: white-label branding is scoped to your white-label domain, so shared reports only pick up your branding when they are viewed from that domain. The fix is not a DNS change or more waiting. View shared reports from your white-label domain so the platform applies your branding.
✅ How to view shared reports with your white-label branding
Follow these steps to load shared reports with your own logo and branding:
- Go to More Features → Agency Hub.
- Log in to your account on that white-label domain.
- Open your shared reports from that white-label domain rather than from
dashboard.searchatlas.com.
Once you're logged in on the white-label domain, your shared report links will display your branding instead of the Search Atlas logo.
🔑 How to log in to your white-label domain when you normally use Google login
If you usually sign in with Google, you may not have a username and password set up for your white-label domain. Create one so you can log in directly on that domain.
Set up a username and password
- Open your white-label domain login page (for example,
https://seo.waiev.com/login). - Select the Forgot password option.
- Follow the prompts to create a username and password combination for your account.
- Return to the login page and sign in with your new credentials.
After you log in with your username and password on the white-label domain, open your shared reports there. You'll see your white-label branding applied to the report links.
🎯 You learned that white-label branding on shared reports depends on logging in through your white-label domain, not dashboard.searchatlas.com. Set up a username and password with the Forgot password option if you normally use Google login, sign in on your white-label domain, and your shared reports will display your branding.