✅ Verify Cancellation Status
Check your account history to confirm the subscription was canceled. In the human-agent case, the account showed cancellations on June 22 and June 26. If you see a similar record, the cancellation was processed but a charge may still have occurred.
💰 Request a Refund
If you were charged after a confirmed cancellation, contact support to submit a refund request to the billing team. Provide the charge amount, date, and any cancellation confirmation details. The agent in the real case refunded $199 to the original payment method with an expected 5–10 business day timeframe.
🗑️ Delete Your Account
After the refund is processed, you can request full account deletion. The human agent completed both the refund and account deletion in the same interaction.
💬 Contact Support for Immediate Help
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.