📋 Refund Overview
When you downgrade your subscription, any eligible refund is processed automatically. The refund amount is calculated based on the unused portion of your current billing cycle and returned to your original payment method.
💵 Refund Amount and Method
Your refund reflects the prorated difference between your previous plan and the new downgraded plan for the remaining time in your billing period. The funds are always returned to the original payment method used for the charge — credit card, debit card, or PayPal.
⏱️ Expected Refund Timeframe
Refunds typically appear in your account within 5–10 business days after processing. The exact timing depends on your payment provider or financial institution. Search Atlas processes the refund immediately, but banks and card networks may take additional days to post it to your statement.
✅ What to Do If You Don’t See the Refund
- Wait the full 10 business days from the downgrade date.
- Check your original payment method statement for a credit or reversal.
- Verify the downgrade was confirmed in your Search Atlas dashboard under Billing.
If the refund has not appeared after 10 business days, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.
🔄 Related Billing Behavior
Downgrades take effect at the start of your next billing cycle. You retain full access to your current plan features until that date. No partial-month charges apply beyond the prorated adjustment.