This article explains how to locate the cancellation controls, complete cancellation, and verify that your subscription will not renew.
🛠️ Step-by-Step
- Sign in to the account you want to cancel.
- Open your account or subscription settings.
- Look for the billing, plan, subscription, or account management section.
- Select the option to cancel your subscription or account, then follow each confirmation prompt.
- Review the final confirmation carefully and confirm cancellation. A processed or invoiced payment does not require contacting your bank; cancellation stops future renewal and does not reverse an existing invoice.
- If no cancellation option appears, confirm that you are signed in as the account owner or administrator and are viewing the correct account.
✅ How to Confirm It Worked
Return to your subscription or billing settings and check that the status shows canceled or scheduled to end. Confirm that a future renewal date or upcoming charge is no longer shown, and save any cancellation confirmation displayed.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.