🔍 Understanding How Search Atlas Applies SEO Changes
Before requesting a cancellation, it helps to understand how Search Atlas delivers SEO improvements — particularly through OTTO SEO, our AI-powered optimization engine.
Search Atlas applies SEO changes using schema markup and structured data injections. These are added dynamically to your site rather than written permanently into your source code. This is intentional: it allows OTTO SEO to monitor, update, and adapt your optimizations automatically as search engine requirements evolve.
This approach is standard practice in modern SEO tooling. However, it does mean that if you cancel your subscription, the schema-based changes applied by Search Atlas will no longer be served to search engines. Your underlying site code remains untouched.
- What Search Atlas changes: Schema markup, structured data, on-page signals delivered dynamically.
- What Search Atlas does not change: Your core website files, CMS templates, or hosting configuration.
- What happens after cancellation: Dynamic SEO enhancements are removed; your site returns to its pre-Search Atlas state.
⚙️ How to Cancel Your Subscription
You can cancel your Search Atlas subscription directly from your account dashboard. Follow these steps:
- Log in to your Search Atlas account.
- Click your profile icon or navigate to Account Settings.
- Select Billing & Subscription.
- Click Cancel Plan and follow the on-screen prompts.
- Complete the short cancellation flow — your feedback helps our team improve the product.
Once confirmed, your plan will be marked as pending cancellation. You will retain access to the platform until the end of your current billing period.
💡 What to Expect After You Cancel
- Your account remains active until the end of the paid billing cycle.
- No further charges will be made after cancellation is confirmed.
- OTTO SEO optimizations and dynamic schema changes will stop being applied once access ends.
- Your Search Atlas data (reports, projects, keyword history) may no longer be accessible after your billing period closes.
💰 Refund Policy
Search Atlas evaluates refund requests on a case-by-case basis. Here is what you should know:
- Monthly plans: Refunds are generally not issued for partial months already used. If you have just been charged and have not meaningfully used the service, contact our support team promptly.
- Annual plans: If you are on an annual plan and cancel early, please reach out to our team. Eligibility for a prorated refund depends on usage and how far into the billing year you are.
- Billing errors: If you were charged incorrectly — for example, charged for the wrong plan or charged after a cancellation was confirmed — our team will prioritize resolving this and issuing a correction immediately.
Refund decisions are made by our billing and support team. We aim to be fair and transparent in every case.
🛠️ Before You Cancel — Let Us Help
If you are cancelling because Search Atlas is not making permanent changes to your site's code, or because you expected a different type of integration, our team may be able to clarify what is possible or offer an alternative solution.
- We can walk you through how OTTO SEO schema changes are served and measured.
- We can review whether your site integration is set up correctly for maximum impact.
- For some CMS platforms, additional implementation options may be available.
Many customers who reach out before cancelling find a resolution that meets their needs. We encourage you to get in touch first.
💬 Contact Support
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.