The July 21 release delivers 41 changes across 14 areas of the platform — 7 features, 17 improvements, and 17 bug fixes — with 93% of changes directly visible to customers.
✨ What's New
This release touches every major area of the platform. Here are the headline changes:
- Churn Buster — sharper cancellation survey: The cancellation survey has been updated with more specific reason options, replacing the previous generic choices so cancellation feedback is more actionable.
- OTTO — Site Lens redesign: The visual crawl diagram has been rebuilt with an improved layout and interface. A click/drag-related bug has also been resolved.
- Content Genius — Brand Vault at a glance: The Brand Vault header now displays a Last updated timestamp alongside usage-versus-limit indicators for images, videos, and source pages, so you can check freshness and quota status at a glance.
- Site Explorer — faster competitor Facebook Ads: The Facebook Ads view now uses infinite scroll, delivering a fast first-page load instead of fetching the entire dataset upfront. A Retry button appears when a page fails to load, and the ad count is shown with a ~ prefix to reflect that it is an estimate.
- LLM Visibility — AI Visibility activation and status fixes: Eligible customers are no longer blocked by a false "Platforms not in your plan" error. Active projects are no longer mislabeled as "removed," and several display issues have been resolved.
🛠️ How to Use It
- Navigate to OTTO SEO → Site Audit → Site Lens to explore the redesigned visual crawl diagram.
- Go to the Header (apps-grid icon) → More Features → Brand Vault. Check the header for the Last updated timestamp and review the image, video, and source-page usage indicators to monitor your quota.
- Open Site Explorer, navigate to a competitor's Facebook Ads tab, and scroll down to load additional ads progressively. If a page fails, click Retry to reload it.
- In LLM Visibility, verify that your eligible projects now activate correctly and display accurate status labels. If you previously saw a "Platforms not in your plan" error, revisit the activation flow — it should now complete without issue.
📋 What to Expect
- The Facebook Ads ad count shown in Site Explorer is an approximation, indicated by the ~ prefix.
- If you experience any unexpected behavior after this release, note your project name, the exact error message, and the timestamp of the issue before reaching out.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.