Overview
When migrating a client's website to Website Studio, it's natural for them to have questions about access and control. This article explains how to get your client set up with access to their rebuilt site inside Website Studio.
Why Clients May Have Concerns
Clients who are used to logging directly into WordPress, Squarespace, or another platform may worry that moving to Website Studio means losing hands-on control of their site. The good news is that Website Studio supports client access so your client does not have to rely on you for every change.
How to Set Up Client Access
To give a client access to their Website Studio project, follow these steps:
- Log in to your Search Atlas account and open the relevant Website Studio project.
- Navigate to the project settings or user management area within the project.
- Locate the option to invite or add a user, and enter your client's email address.
- Select the appropriate permission level for your client (for example, editor or viewer access), then send the invitation.
- Your client will receive an email invitation and can create their own login credentials to access the project directly.
If you do not see a user invitation option, or if your account configuration does not include this setting, please contact our support team directly for assistance specific to your plan and setup.
When reaching out, please have the following ready:
- Your agency account name or project name in Search Atlas
- The client's email address you wish to invite
- A description of the type of access you want the client to have (for example, full editing access or limited view-only access)
How to Reassure a Hesitant Client
If your client is worried about losing direct access or ownership of their website, here are key points to communicate:
- They retain full ownership of their content. Moving to Website Studio does not transfer ownership of their site — all content, images, and pages belong to them.
- They can log in and edit independently. Once access is granted, your client can update and manage their site without needing to contact you for every change.
- You can tailor access to their preferences. If your client prefers a more hands-off role, their permission level can be configured to match that preference.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.