What Is This Error?
When editing text or photos in Website Studio, you may encounter an error that prevents the AI editor from applying your requested changes.
No changes are made to your site when this error occurs.
Why This Happens
This is a known issue affecting text and photo editing in Website Studio. The underlying cause is still being investigated by our team.
What to Do
Because this is a bug, there is no self-serve workaround at this time. To get this resolved, please reach out to our support team and have the following information ready:
- The name of the project or website where the error occurred
- The exact error message you received (a screenshot is helpful)
- The type of edit you were attempting (text or photo)
- The page and section you were trying to edit
- The timestamp or approximate time the error occurred
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.