If pages in your Website Studio project were unexpectedly deleted, you can recover them in two ways: use the built-in Revert feature to roll back the entire project, or request a selective backend restore from Search Atlas Support to recover only the missing pages. The right path depends on whether you have made any manual changes since the deletion.
⚡ Choosing the Right Recovery Path
Before acting, identify which scenario applies to you:
- No manual changes made since the deletion: Use the Revert feature. It is self-serve and restores all missing pages in one step.
- You have already manually recreated or edited pages after the deletion: Do not use Revert — it will overwrite your manual work. Contact Support for a selective backend restore instead.
- Pages were deleted automatically by the system (not by a user action): Contact Support immediately, regardless of any manual changes made since. A partial backend restore may still be possible, and acting quickly preserves your recovery options.
If you are unsure which scenario applies, contact Support before using Revert.
🔄 Using the Revert Feature in Website Studio
Use this option only if you have made no manual changes since the pages were deleted. Revert restores your entire Website Studio project to a previous snapshot — including all pages, content, and settings from that point in time. Any work done after the chosen snapshot date, including pages you have manually recreated, will be permanently lost once you confirm the action.
Steps to revert your Website Studio project
- Open Website Studio and select your project.
- Go to Settings within the project.
- Locate the Revert option and review the available snapshots. Choose the most recent snapshot dated before the deletion — this recovers your pages while losing the least amount of subsequent work. Snapshots are retained for a limited window, so act as soon as you notice missing pages.
- Click Revert and confirm the action in the dialogue that appears — this cannot be undone.
Your project restores to the selected snapshot and all pages that existed at that point reappear. You will see a confirmation message when the revert is complete.
⚠️ If Revert fails
If you see a "Failed to restore" error message after clicking Revert, stop and do not retry. Retrying can extend the recovery window and reduce the snapshots available to Support. Contact Search Atlas Support immediately and share:
- The exact error message (including any commit hash shown in the toast)
- Your project URL
- The snapshot date you selected
A backend restore may be required to complete the recovery.
🛠️ Contacting Support for a Selective Backend Restore
If you have already manually recreated or edited pages after the deletion — or if pages were deleted automatically by the system — use this path instead. Search Atlas Support can perform a selective restore that recovers only the deleted pages without affecting any pages you have already rebuilt.
How to reach Support
- Open the live chat widget in the bottom-right corner of the Search Atlas platform and type human teammate to be connected with a member of our team.
What to include in your request
Provide all of the following so Support can scope the restore correctly on the first pass:
- Your project URL and project name or domain (for example,
data-insight.org) - The account email associated with the project
- The approximate date and time the pages were deleted
- A list of the deleted page URLs, slugs, or titles, if you have them
- Which pages, if any, you have already manually recreated, so Support can exclude them from the restore and preserve your work
- Whether the deletion appears to have been user-initiated or system-initiated
Turnaround
Mention "Selective Page Restore — Website Studio" in your chat message to route your request to the correct team immediately. A selective backend restore is an escalated operation, so timelines depend on the size and complexity of the restore. Support will confirm receipt and provide an estimated turnaround once they have reviewed the affected pages.
📋 What Happens During a Backend Page Restore
When Support performs a selective backend restore, they recover only the specific deleted pages from a server-side snapshot of your project. Here is what to expect:
- Pages you manually recreated after the deletion are not affected.
- Restored pages appear in Website Studio exactly as they existed before the deletion event.
- Support will notify you when the restore is complete so you can review the results.
After the restore, open each recovered page in Website Studio and verify the content is accurate before republishing.
⚠️ Why Pages Can Be Automatically Deleted in Website Studio
In some cases, Website Studio can remove pages from a project without a manual delete action. Known triggers include:
- Sync or import operations that overwrite the existing project structure
- Bulk actions applied to the wrong project
- Backend processing errors during large-scale content updates
If pages are missing and you did not delete them manually, contact Support immediately — a partial backend restore may still be possible even if you have made manual changes since. Your report also helps the team identify the root cause and prevent it from recurring.
🎯 You now know how to recover deleted pages in Website Studio — use the built-in Revert feature if no manual work has been done since the deletion, or escalate to Search Atlas Support for a selective restore that keeps your progress intact. When in doubt, or if Revert fails with a "Failed to restore" error, always contact Support Chat and type "Human Teammate", they will help you resolve this, before making any further changes to your project.