🔍 Overview
Once a Cloud Stack is published, it is live on external hosting infrastructure and cannot be deleted directly from the Search Atlas dashboard. However, if your published Cloud Stack contains incorrect images, inaccurate information, or content that misrepresents your client's company, you can request its removal through our support team.
This article explains what a published Cloud Stack is, why self-service deletion is not available, and exactly how to get one removed quickly.
📋 What Is a Published Cloud Stack?
A Cloud Stack is a set of interlinked web properties — such as Google Sites, Web 2.0 pages, and cloud documents — designed to build authority and pass link equity to your target website. Once published, these pages are hosted on third-party platforms outside of Search Atlas, which is why they cannot be unpublished with a single dashboard button.
⚠️ When Should You Request Removal?
You should request removal of a published Cloud Stack if any of the following apply:
- The Cloud Stack contains images that do not belong to your client's website or brand.
- The content misrepresents your client's company, products, or services.
- Incorrect business information (name, address, URL) was used during creation.
- The Cloud Stack was created for the wrong website or client by mistake.
🛠️ How to Request Cloud Stack Removal
Because published Cloud Stacks are hosted on external platforms, removal must be handled by our support team. To get a Cloud Stack removed as quickly as possible, have the following information ready before you reach out:
- The name of the Cloud Stack to be removed.
- The target URL the Cloud Stack was built for.
- A brief reason for removal (e.g., incorrect images, misrepresentation of client).
Once you contact support with these details, our team will process the removal and confirm once the Cloud Stack has been taken down from all associated platforms.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.