Overview
When you set up a white-label domain in Search Atlas, visiting the root URL (for example, app.youragency.com) lands you on the /register page by default. This page displays an "invitation required" message because self-registration is intentionally disabled for white-label portals. This is expected behavior — it is not an account error or an access problem.
To log in, you and your clients must always navigate to the explicit /login path. This article explains how to reach the login page and how to share the correct entry point with clients.
Why the Root URL Shows "Invitation Required"
White-label portals are closed environments. The default landing page (/register) blocks open sign-ups to protect your client workspace. Because there is no way to bypass this message from the register page, going directly to the root domain will always produce this result. This is by design and does not indicate any problem with your account or domain configuration.
How to Log In to Your White-Label Domain
- Open your browser and go to your white-label domain followed by /login. For example: app.youragency.com/login
- Enter your Search Atlas credentials (email and password).
- Submit the login form. You will be taken directly into your white-label portal.
Tip: Bookmark yourdomain.com/login and share this exact URL with every client. Never share the root domain URL on its own.
How to Get a Client's Report URL for Iframing
Once you are logged in to your white-label portal, navigate to the specific client report you want to share or embed.
- Open the client project whose report you want to share.
- Navigate to the specific report you want to embed.
- Copy the full URL from your browser's address bar. This is the URL you will use as the src value in your iframe code.
- Ensure the client accessing the iframe is already authenticated at yourdomain.com/login before loading the embedded report. Unauthenticated users will be redirected to the login page.
Sharing Access With Clients
When inviting clients to view their reports through your white-label portal, always send them:
- The direct login URL: yourdomain.com/login
- Their individual login credentials so they can authenticate before accessing any report links
If you need further assistance setting up your white-label domain or retrieving report URLs, please reach out to our support team via the chat widget in your Search Atlas dashboard.