This article explains what to do when the AI-generated schema type assigned to a page in Search Atlas is incorrect and persists even after a recrawl. The specific steps to manually override a page-level schema type require assistance from our support team, who can apply the correct schema type directly on your behalf.
What We Know
- The issue involves a page-level schema type that the AI has misclassified.
- Triggering a recrawl alone does not reliably fix a persistent schema type misclassification — a manual override is required.
- This type of override currently requires the support team to step in and apply the correct schema type for the affected page.
How to Get This Resolved
Because manually changing a page-level schema type requires support intervention, please reach out to our team directly. To help us resolve this as quickly as possible, have the following ready before reaching out:
- The project name where the affected page lives.
- The exact URL of the page with the incorrect schema type.
- The current (incorrect) schema type being assigned by the AI.
- The correct schema type you want applied to that page.
- Any steps you have already tried (e.g., triggering a recrawl, saving changes).
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.