🔍 Overview
After installing the WP OTTO plugin on your WordPress site, you may see a message indicating that the import feature is unavailable. This article explains what to do when this occurs.
✅ What You Can Do
The import feature cannot be used while it is unavailable. Do not rely on the import process until the issue is resolved.
If you contact support, have your WordPress site details, the exact message shown, and the time the issue occurred ready so the team can investigate the plugin behavior.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.