🔍 Overview
If you have connected your Google account to Search Atlas but cannot select the correct Google Search Console (GSC) property — or the connection is not working as expected — this guide walks you through the steps to resolve the issue quickly.
⚠️ Common Causes of This Issue
- Your Google account lost authorization and needs to be reconnected.
- You are signed into the wrong Google account in your browser.
- The GSC property you need is owned by a different Google account than the one you connected.
- Permissions on the GSC property were changed or revoked after the initial connection.
🛠️ Step 1: Disconnect Your Current Google Account
Before reconnecting, remove the existing Google authentication to start fresh.
- Click your profile icon or account settings in the top-right corner of Search Atlas.
- Navigate to the Integrations or Connected Accounts section.
- Find the Google Search Console connection and click Disconnect or Remove.
- Confirm the disconnection when prompted.
🌐 Step 2: Check Which Google Account You Are Using
This is the most common reason customers cannot find the right property. Your GSC property must be accessible from the Google account you connect.
- Open a new browser tab and go to search.google.com/search-console.
- Confirm you are signed in with the Google account that owns or has access to the property you want to use.
- If you see the correct property listed in GSC, you are using the right account. If not, switch Google accounts before proceeding.
🔄 Step 3: Reconnect Google Search Console
- Return to Search Atlas and navigate to Site Metrics → Site Explorer → Open Google Search Console (Manage Sites page).
- Click Connect GSC Account.
- A Google sign-in window will appear. Select the correct Google account — the same one that has access to your GSC property.
- When prompted, grant all requested permissions. Search Atlas requires read access to your GSC data to display metrics correctly. Do not uncheck any permission checkboxes.
- Click Allow to complete the authorization.
📊 Step 4: Select Your GSC Property
Once the account is reconnected, you should be able to choose your property.
- Navigate to Left sidebar → Site Metrics → Site Explorer.
- Open the project or site you want to link to GSC.
- In the GSC property selector, click the dropdown and look for your property in the list.
- Select the correct property and save your settings.
If the property still does not appear in the dropdown, confirm the following:
- The property is verified in Google Search Console (not pending verification).
- You connected the Google account that has Owner or Full User access to that property — Restricted User access may limit what Search Atlas can retrieve.
- The property URL format matches exactly — for example, https://www.example.com and https://example.com are treated as separate properties in GSC.
💡 Tips to Avoid This Issue in the Future
- Always use the same Google account to manage both your GSC properties and your Search Atlas connection.
- If you change GSC property ownership or permissions, reconnect the integration in Search Atlas afterwards.
- Avoid revoking Search Atlas app permissions from your Google account settings, as this will break the connection.
🙋 Still Need Help?
If you have followed all the steps above and still cannot connect or select your GSC property, If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.