A scrolling issue that affected the Content Genius sync-to-WordPress workflow has been resolved as part of the Content Genius release on 2026-07-21 (bugfix CG-2738), ensuring a smoother editing and publishing experience.
✨ What's New
Mouse wheel scroll was not functioning correctly when syncing content from Content Genius to WordPress. This bug (CG-2738) has been patched in the 2026-07-21 release. No action is required on your end — the fix is deployed automatically to the platform.
🛠️ What To Do If You're Still Experiencing This Issue
Because the source details of this fix are limited, the steps below are general browser-side remediation steps that may help if you are still seeing scroll issues after the fix was deployed:
- Open Content Genius and navigate to the content you want to publish.
- Proceed with the WordPress sync workflow.
- If scroll is still not responding, hard-refresh your browser (Ctrl+Shift+R on Windows, Cmd+Shift+R on Mac) to ensure the latest version of the platform is loaded.
- If the issue persists, clear your browser cache and reload the page, then attempt the sync again.
- If scrolling still does not work, try using a different supported browser to determine whether the issue is browser-specific.
📋 What to Expect
Mouse wheel scroll should behave normally during the WordPress sync workflow following the 2026-07-21 release. If the problem continues after following the steps above, please have the following ready when contacting support: your browser name and version, the name of the content piece you were syncing, and any error messages or unexpected behavior you observed.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.