📌 Overview
If you manage several GoHighLevel (GHL) sub-accounts, you may wonder how to connect each one to Content Genius through the CMS connector. This article answers the two most common questions: whether you need a new connector for every sub-account, and which URL belongs in the Site Domain field.
❓ Quick Answers
- Do I need a new connector for each sub-account? Yes. Each GHL sub-account has its own site, blog, and settings. Create a separate CMS connector for each sub-account you want to publish to. An existing connector for one sub-account will not publish to another.
- Should I use my white-labeled GHL URL as the Site Domain? Usually no. The Site Domain should be the public domain where that sub-account's website or blog is live, such as www.clientwebsite.com. Your white-labeled GHL dashboard URL is the address you log in to. It is typically not where your published content appears.
🧭 Why Each Sub-Account Needs Its Own Connector
A CMS connector links Content Genius to one specific website. In GHL, each sub-account usually represents a different business or client, with its own domain and blog. Giving each sub-account its own connector helps you:
- Publish articles to the correct website every time
- Keep content for different clients separate
- Avoid sending a draft to the wrong site
- Disconnect or update one site without affecting the others
🌐 Choosing the Right Site Domain
The Site Domain tells Content Genius which website this connector belongs to. Use these guidelines:
- Use the live website domain of the sub-account, which is the address visitors see when they read the blog.
- Match the domain exactly as it appears in your browser, including www if your site uses it.
- Use a blog subdomain if that is where your blog lives, for example blog.clientwebsite.com.
- Leave out extra paths such as /login, /dashboard, or /blog unless your setup specifically requires them.
- Avoid your white-labeled agency login URL unless that same address is the public site where the content is published.
If the sub-account does not have a custom domain yet, check which address GHL uses to publish its website or blog. That is the address to enter.
🛠️ Step-by-Step: Connect a New Sub-Account
- Open the sub-account in GHL and confirm which domain its website or blog uses. Note it down.
- In Search Atlas, open Settings and select CMS Connectors.
- Choose to add a new connector instead of editing the one you created for another sub-account.
- Select the GHL option if it is offered.
- Select New domain and enter the sub-account’s public website or blog domain in the Domain field, or select it under Existing domain if it is already listed.
- Complete any authorization or credential steps shown on screen, making sure you are signed in to the correct sub-account in GHL.
- Save the connector and run a connection check if one is available.
- Give the connector a clear name, such as the client's business name, so you can tell your connectors apart later.
✅ How to Confirm It Worked
- The connector shows as connected or active in your settings.
- The domain shown matches the sub-account's website.
- A test article or draft goes to the correct sub-account.
🔧 Troubleshooting Common Issues
- The connector connects to the wrong sub-account. Log out of GHL, sign back in to the correct sub-account, and create the connector again.
- The connection fails after entering the domain. Check for typos, a missing or extra www, or a stray slash or path at the end of the address.
- Content is not appearing on the site. Confirm the blog is enabled in the sub-account and that you are checking the correct domain.
- You are not sure if the white-labeled URL is correct. Compare it with the address visitors use to read the blog. If they differ, use the public blog or website address.
- Authorization expired. Reconnect the connector and approve access again.
💡 Best Practices
- Create one connector per sub-account and name each one clearly.
- Record each sub-account's domain in a shared document for your team.
- Test with a draft before publishing live content.
- Review your connectors whenever a client changes domains.
💬 Need More Help?
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be instantly connected with a member of our team. To help us resolve it faster, share the sub-account name and the domain you are trying to connect.