🔍 Overview
Content Genius uses a separate quota from the general AI Generation quota you may see elsewhere in Search Atlas. If your article generation fails inside Content Genius — even when your AI Generation balance shows hundreds of thousands of credits remaining — this article explains why and what to do.
📊 The Two Quotas Explained
Search Atlas tracks two distinct AI credit pools across the platform:
- AI Generation Quota — A general-purpose credit pool used by various tools across the platform (such as meta generation, templates, and other lightweight AI features). This is the large number (e.g. ~997,000 credits) you may see in your account usage dashboard.
- AI Premium Quota — A separate, higher-value credit pool reserved specifically for advanced AI generation tasks, including full article creation inside Content Genius. This pool is smaller and is billed differently because it powers more resource-intensive outputs.
These two pools are independent of each other. Having a large AI Generation balance does not grant access to AI Premium features. Content Genius article creation will fail if your AI Premium Quota is empty, regardless of how many general AI credits remain.
✍️ Why Content Genius Requires AI Premium Quota
Content Genius generates full, SEO-optimised long-form articles. This process is significantly more resource-intensive than shorter AI outputs, so it draws from the AI Premium Quota pool — not the general AI Generation pool. This separation ensures fair usage and consistent performance for all customers using advanced content generation.
📍 How to Check Your AI Premium Quota
- Log in to your Search Atlas account.
- Click on your avatar (top-right corner).
- Navigate to Billing → Plans & Top-ups (Billing).
- In the Content section, look specifically for the AI Premium quota line item — this is the balance that Content Genius draws from.
- If this value is 0 or very low, article generation will fail even if your general AI Generation quota appears healthy.
🚀 How to Get More AI Premium Quota
AI Premium Quota can be added to your account in the following ways:
- Plan upgrade — Higher-tier plans include a larger monthly AI Premium Quota allocation. Review your current plan to see if upgrading increases this limit.
- One-time top-up — Search Atlas supports purchasing additional AI Premium Quota as a one-time add-on. If this option is available on your plan, you will see it in the Billing section of your account.
If you are unsure which option applies to your account, the support team can confirm your current entitlements and guide you to the right solution.
🛠️ Troubleshooting Failed Article Generation
If Content Genius fails to generate an article, follow these steps before contacting support:
- Go to Left sidebar → Content → Content Planner to access Content Genius.
- Attempt to start a new article and note the exact error message displayed.
- Check your AI Premium Quota balance in your account settings (see steps above).
- If the AI Premium Quota is 0, add more credits via a plan upgrade or one-time top-up.
- If the AI Premium Quota shows a positive balance but generation still fails, this may be a technical issue — please contact support using the method below.
💬 Need More Help?
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.