🔍 Overview
If you encounter an error when trying to add or generate blog articles in Content Genius, the most common cause is that your account has run out of AI article generation credits. This article explains why it happens and what you can do to get back up and running.
⚠️ What Causes This Error?
Content Genius uses AI credits each time you generate a full article. Your plan includes a set number of these credits per billing cycle. The error appears when your AI article generation credits for the current billing period have been fully used.
✅ How to Resolve the Issue
If your AI article generation credits have been exhausted, you will need to wait until your billing cycle renews or contact our support team to discuss your options for continuing to generate articles.
When reaching out, please have your account email, a description of the error you are seeing, and the date the issue began ready so we can assist you quickly.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.