We resolved an issue that could cause account and trial activity to be misattributed after completing the payment step during signup. This fix ensures your account data is correctly associated from the moment you start your trial.
🛠️ What Was Fixed
When new users signed up and started a trial that included a checkout step, there was an issue where the platform could lose track of the signed-in session during the redirect back from the payment processor. As a result, the trial-start activity was not correctly linked to the account that created it. This has now been resolved — your account identity is properly re-established after checkout completes, so your trial start is accurately recorded against your account from the very beginning.
📋 What to Expect
This fix operates entirely in the background and requires no action on your part. If you recently signed up and started a trial, your account activity should be accurately reflected in the platform. There are no changes to how you interact with the signup or checkout flow — everything works the same way, just more reliably behind the scenes.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.