📋 Overview
Google Business Profile (GBP) Automated Posting in Search Atlas is governed by a monthly quota that determines how many posts can be published automatically across your connected locations. This article explains how quotas work, why your quota may appear lower than expected, and how changes to your quota affect your bill.
🔢 How the Posting Quota Works
Your GBP Automated Posting quota is tied directly to your current subscription plan. Each plan includes a set number of automated posts per billing cycle. Here is what you need to know:
- Quota resets monthly at the start of each new billing cycle.
- Plan limits cap the maximum quota available. Your quota cannot exceed the maximum allowed by your current plan tier.
⚙️ Why Your Quota May Be Lower Than Expected
If your quota appears to be set to a number lower than what you requested or what your plan should allow, there are a few common reasons:
- Manual quota adjustments made by the support team may not always align exactly with the requested value, especially when changes are processed during an active billing cycle.
- Plan limits — Your quota cannot exceed the maximum allowed by your current plan tier, regardless of any adjustment request.
- Discrepancies between expected and applied quota values — If you believe your quota was set incorrectly, gather your account or project name, the billing cycle in question, and the quota value you expected versus what was applied, then contact our support team for a review.
💳 How Quota Changes Affect Your Bill
Reducing your GBP Automated Posting quota does not automatically lower your monthly bill unless the quota change is tied to a plan downgrade. Here is how it works:
- Quota adjustments within the same plan — Changing your quota between values that fall within your current plan tier will not change your billing amount. Your subscription price is determined by your plan, not by the exact quota number you use.
- Plan downgrades — To reduce your bill, you need to move to a lower plan tier. A quota reduction alone does not constitute a plan change and will not result in a lower charge.
- Billing disputes related to quota — If you believe you have been charged incorrectly due to a quota discrepancy, please have the following ready before contacting support: your account or project name, the billing cycle in question, the quota value you expected versus what was applied, and any relevant screenshots or correspondence.
📞 Before You Escalate
To help our team resolve your quota or billing dispute as quickly as possible, please have the following information ready:
- Your account or project name
- The billing cycle or date range in question
- The quota value you expected versus what was applied to your account
- Any relevant screenshots, confirmation emails, or previous support correspondence
Having these details on hand will allow our team to investigate and resolve your case efficiently.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.