🛠️ Common failure modes and fixes
🔑 Authentication error — connector marked invalid
Click Reconnect and complete Webflow provider sign-in in the new tab. If the provider sign-in was cancelled or expired, start the reconnect flow again and wait for the connection status to update.
📁 Missing collection — publish fails immediately
Edit the connector and select a valid Webflow collection before publishing. Confirm that the collection still exists in Webflow.
🧩 Custom field schema mismatch — publish fails
Make sure the Webflow collection fields match the connector mapping. If fields were renamed, removed, or retyped, update the mapping and republish.
⏳ Rate limit — publish hangs or times out
Search Atlas retries temporary Webflow rate-limit errors automatically. Wait 5–10 minutes and check the publish status. If the job remains pending, reconnect the connector and retry.
🖼️ Featured image missing
Confirm the source image is accessible, then re-upload it in Content Genius and republish.
If the connector still fails after reconnecting, open the chat widget in the bottom-right corner of the platform and type human teammate.