Link Lab (Publisher Exchange)

🔗 Accessing Publisher Sites in Link Laboratory

🔗 Cloud Stacks Visibility and Link Lab Delivery

🧭 Am I in the Right Place? Link Laboratory Orders vs. Publication Media Publishers

🔗 How to Use Link Laboratory

🔗 Link Laboratory: What to Do When Your Assigned Publication Becomes Inactive

📊 How Link Laboratory Placements Perform in AI Search Citations

🔗 How to Update a Link Lab Placement URL

🔗 Resolving Stalled Link Lab Orders

🔍 Why publisher selection can stall A Link Lab order may remain in publisher selection when the assigned publication becomes inactive, stops responding, or cannot accept the placement. The system may continue trying to resolve the order automatically, but this process can take longer than expected. This does not necessarily mean the issue is on your end. A stalled order can also result from a publisher-side change or a platform workflow issue. 📋 Check the order status 1. Open Authority from the left sidebar. 2. Open Campaigns and locate the relevant Link Lab campaign. 3. Open the order and review its current status, publisher details, and activity history. 4. Note the order ID, campaign name, order amount, creation date, and any messages shown. 🛠️ What to do next - Allow the order to remain active if the status shows that publisher selection or auto-resolution is still in progress. - Do not create a duplicate order while the original order is being reviewed. - If the assigned publication is inactive or unsuitable, look for an available replacement or publisher-change option on the order. - If no replacement option is available, record the order details and request a review through the platform chat. 💳 About billing and campaign funds A large order amount does not mean the campaign should be considered complete while publisher selection is unresolved. Keep the order open so its placement, replacement, cancellation, or refund status can be reviewed accurately. Do not submit a second payment for the same requirement unless instructed in the platform. ⏱️ When to request a review Request a review when the order has shown the same status for an unusually long time, the assigned publication is inactive, the publisher-selection controls are missing, or the order appears to be repeatedly attempting automatic resolution. Include the order ID, campaign name, amount, creation date, current status, assigned publication, and screenshots of the activity history. This information helps the team determine whether the publisher should be replaced, the order should be cancelled, or eligible funds should be reviewed. 💬 Contact the support team If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

⏳ Understanding Guest Post Order Fulfillment Delays

📋 Overview Guest post orders go through a multi-step fulfillment process involving publisher outreach, content creation, editorial review, and live placement. Because real publishers and editorial teams are involved at each stage, fulfillment timelines can vary. This article explains what to expect, why delays happen, and what you can do while you wait. ⏱️ What Is the Standard Fulfillment Timeline? Most guest post orders are fulfilled within 14–30 business days from the date of purchase. This window accounts for: - Publisher matching and outreach - Content brief creation and writing - Publisher editorial review and approval - Scheduling and live placement on the publisher's site Some publishers operate on longer editorial cycles, which can extend fulfillment beyond the standard window — especially for high-authority or niche-specific placements. 🔍 How to Check Your Order Status You can monitor the current status of each guest post placement directly inside Search Atlas: 1. Navigate to Publisher Exchange from the main menu. 2. Open the relevant order to view its details. 3. Review the status shown for each individual placement within the order. Note: Each placement in a multi-placement order may have its own status. If you see a general Pending Action label, this reflects the overall order state. Check the per-placement breakdown for a more accurate picture of where each link stands in the process. ⚠️ Common Reasons for Delays Understanding why delays occur can help set the right expectations. The most frequent causes include: - Publisher scheduling backlogs: High-demand publishers may have a queue of content waiting to be reviewed and posted. - Content revision cycles: If a publisher requests edits to the submitted content, additional time is needed before the post goes live. - Editorial hold periods: Some sites post content on a fixed schedule (weekly or bi-weekly), which may push your placement to the next available slot. - Niche-specific approval processes: Certain industries (finance, health, legal) have stricter editorial standards that require more review time. - Platform reconciliation windows: Occasional system reconciliation processes can affect how quickly new placements are reflected in your dashboard. These are resolved automatically and do not impact the actual publisher timeline. 📊 What Your Order Statuses Mean - Pending Action: The order has been received and is awaiting the next step in the fulfillment workflow. - In Progress: Content is being written, reviewed, or submitted to the publisher. - Awaiting Publisher Approval: The post has been submitted and is in the publisher's editorial queue. - Live: Your guest post is published and the link is active. If your dashboard shows a count discrepancy between guest posts ordered and those reflected in your Link Lab, allow up to 24 hours for the platform to sync and update accurately. ✅ What You Should Do If Your Order Is Overdue If it has been more than 30 business days since your purchase and your placement still shows no progress, follow these steps: 1. Log in to Search Atlas and go to Publisher Exchange. 2. Note the specific order ID and the placement(s) that appear stalled. 3. Check whether the per-placement status has updated recently. 4. If there is no movement and no status update, contact our support team for a manual follow-up with the publisher. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team. 💡 Tips to Avoid Fulfillment Surprises - Plan guest post orders 4–6 weeks ahead of any deadline or campaign launch date. - Review publisher timelines and notes in Publisher Exchange before placing your order — some listings include estimated turnaround information. - Monitor your order regularly using the per-placement status view so you can catch any issues early. - Avoid assuming an order is lost based solely on the overall order count shown on the dashboard, as this may not always reflect real-time Link Lab data.

📊 Check Publication Status After Cancellation

🔍 What happens after cancellation? After you cancel your Search Atlas account, you may no longer be able to sign in or view publication details. Your publication itself may still exist, but its current status cannot be checked until account access is restored or a team member reviews it. 📋 Check your publication status 1. Sign in to Search Atlas if your account is still accessible. 2. Open the top-right avatar menu. 3. Select App Ecosystem, then open the Publisher Exchange tab. 4. Review the publication and its current status, including whether it is active, unavailable, or rejected by the publisher. ⚙️ If you cannot sign in Do not create a new account to check the same publication. Account cancellation may prevent access to the original workspace and its publication records. A team member can verify the account, publication, and latest status for you. If another active team member still has access, ask them to review Top-right avatar → App Ecosystem → Publisher Exchange. They can also confirm whether the publication is active, unavailable, or publisher-rejected. 📰 Publication status terms - Active: The publication is currently available in the system. - Unavailable: The publication cannot currently be used or viewed as available. - Publisher-rejected: The publisher did not accept the placement. - Inactive: The publication was previously available but is no longer active. 💬 Get help with a cancelled account When contacting the team, include the cancelled account login, publication name, target URL, and approximate publication date. For example, mention the USA Today publication and any campaign or project details you remember. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

📦 Why Your Link Building Order Is Delayed

📋 Overview After placing a link building order through Publisher Exchange, most orders are fulfilled within a reasonable timeframe. However, some orders may experience delays — often because the publisher selected for your order is temporarily unavailable. This article explains why delays happen, what Search Atlas does automatically, and how you can take action if needed. ⏳ Why Is My Order Taking So Long? There are two common reasons an order may be delayed: - Publisher unavailability: The publisher you selected may be temporarily unable to accept or fulfil your order. This can happen due to their own scheduling, capacity limits, or platform-side issues. - Publisher rejection: In some cases, a publisher may decline an order, which places it in a pending state until an alternative is selected or the situation is resolved. Search Atlas monitors all active orders and takes automatic action when an order has been stuck for too long. If an order remains unpublished for 7 or more days after creation, our system flags it for review and intervention. If an order has been stuck for 3 or more days without publisher activity, automated workflows are triggered to move the order forward. 🔍 How to Check Your Order Status 1. Click your avatar in the top-right corner of the platform. 2. Select App Ecosystem from the menu. 3. Open the Publisher Exchange tab. 4. Locate your order and review its current status. If your order shows a status related to publication unavailable or publisher rejected, this means the original publisher could not fulfil the order and an alternative may be needed. 🔄 What Happens Automatically Search Atlas has built-in automation to handle delayed orders so you don't have to chase every issue manually: - Orders stuck without publisher action for 3+ days trigger a Pending Action notification and automated follow-up. - Orders unpublished for 7+ days are escalated internally for review. - When a publisher is unavailable, the platform may present alternative publishers directly within the order view so you can keep your campaign on track. ✅ What You Can Do Right Now If your order has been waiting for longer than expected, here are a few steps you can take: 1. Go to Publisher Exchange (avatar → App Ecosystem → Publisher Exchange tab) and open the delayed order. 2. Check whether an alternatives drawer is available — this allows you to select a different publisher and continue your order without starting over. 3. If an alternative is available and suitable, select it to reactivate your order. 4. If no alternatives are shown or the order remains stuck, contact our support team for manual assistance. 💡 Tips to Avoid Future Delays - When placing new orders, consider publishers with a strong track record of timely fulfilment. - Monitor your orders regularly in the Publisher Exchange tab, especially in the first week after ordering. - If you rely on link building for time-sensitive campaigns, place orders with extra lead time to account for potential delays. 🆘 Still Need Help? If your order has been delayed and you're not seeing any updates or alternative options, our team can investigate and resolve it manually. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

📦 Why Your Link Order Is Delayed

📋 Overview When you place a link-building order through Publisher Exchange, Search Atlas matches your order to a publisher who will place your link on their site. In most cases, orders are fulfilled smoothly and on schedule. However, sometimes a publisher becomes unavailable after your order is placed, which can cause unexpected delays. This article explains why delays happen, what Search Atlas does automatically to resolve them, and what you can do in the meantime. 🔍 Why Orders Get Delayed Delays are almost always caused by one of the following situations: - Publisher unavailability: The publisher assigned to your order is temporarily unable to fulfil it — for example, due to editorial backlogs, site changes, or account issues on their end. - Publisher rejection: The publisher reviewed your order and declined to post the link. This is different from unavailability and is handled through a separate review flow. - Platform matching lag: In rare cases, an order may not be immediately linked to an active publisher after placement, causing it to sit in a pending state longer than expected. ⚙️ What Search Atlas Does Automatically You do not need to take action for most delayed orders. Search Atlas has automated processes in place to catch and resolve these situations: - Orders that remain in a pending state for 3 or more days without publisher activity are automatically flagged and routed through our pending-action resolution flow. - Orders that remain unpublished for 7 or more days after creation are escalated internally for manual review. - If a publisher is confirmed unavailable, Search Atlas will reassign your order to an alternative publisher so fulfilment can continue without you needing to reorder or lose your place in the queue. The reassignment process happens in the background. You will see the order status update in your dashboard once a new publisher has been confirmed. 📊 How to Check Your Order Status You can monitor the current status of all your link orders at any time: 1. Click your avatar in the top-right corner of the platform. 2. Select App Ecosystem from the menu. 3. Open the Publisher Exchange tab. 4. Review the status column next to each order. Statuses such as Pending or In Progress indicate the order is still being processed. If an order has been pending for more than 7 days and you have not received any update, it is a good time to reach out to our team directly (see below). 💡 What You Should Know - Delays do not mean your order has been cancelled. Unless you receive an explicit cancellation notice, your order remains active. - You will not be charged twice if an order is reassigned to a different publisher. - Typical fulfilment timelines can vary by publisher. Some orders may take a few days; others may take a few weeks depending on editorial schedules. - If you see a status labelled Publication Unavailable, this means the original publisher could not fulfil the order and Search Atlas is sourcing an alternative. No action is needed from you. 🛠️ What To Do If Your Order Is Still Stuck If your order has been pending for more than 7 days and you have not seen any status change or received communication, please contact our support team. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team. When you reach out, please have the following ready to help us resolve your case faster: - Your order ID or the URL of the target page you submitted - The date you placed the order - A screenshot of the current order status if available

🔗 Find the Search Atlas Link Exchange Tool

🔍 Overview The Link Building Exchange (also called the Publisher Exchange) is not located in the main left sidebar. It is accessed through the App Ecosystem menu in your account settings. If you previously found it in a different location, it may have moved during a platform update. This article shows you exactly where to find it today. 🧭 How to Access the Link Building Exchange 1. Click your avatar or profile icon in the top-right corner of the platform. 2. Select App Ecosystem from the dropdown menu. 3. Click the Publisher Exchange tab. 4. Click Go to Link Laboratory to open the full link exchange tool. You will be taken directly to the Link Building Exchange where you can browse opportunities, connect with publishers, and manage your link exchange activity. 💡 Tips for a Smooth Experience - Bookmark the Link Laboratory URL after your first visit so you can return to it quickly in the future. - Make sure you are logged in to your Search Atlas account before following the steps above, as the App Ecosystem menu is only visible to authenticated users. - If you click the link and are redirected to an external site, this is expected — the Link Laboratory opens outside the main platform. Allow the page a moment to load and confirm you are signed in. ❓ Frequently Asked Questions Why is the Link Exchange not in the left sidebar anymore? The Link Building Exchange is a specialised external tool connected to Search Atlas via the App Ecosystem. It lives under your account menu rather than the main navigation sidebar to keep it grouped with other integrated applications. I clicked the link but nothing happened. What should I do? Check that your browser is not blocking pop-ups or new tabs from Search Atlas. The Link Laboratory may open in a new browser tab. If you still see no response, try refreshing the App Ecosystem page and clicking again. Do I need a specific plan to access the Link Exchange? Access may depend on your current subscription. If the Publisher Exchange tab is not visible or the Go to Link Laboratory button is greyed out, your plan may not include this feature. Visit avatar → Billing → Plans & Top-ups to review your current plan or upgrade. 🆘 Still Need Help? If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

How to Keep Your Listed Rate

This article helps you respond when a buyer asks you to lower your listed price and you want to keep your current rate instead. It walks through how to decline the request and confirm that your original pricing has not been changed. 🛠️ Step-by-Step 1. Open the conversation or offer from the buyer requesting the lower price — do not agree to or accept the offer before reviewing your options. 2. Reply directly to the buyer stating that you are keeping your current listed rate and are not accepting the discounted offer. 3. If the platform provides an option to respond to the offer, select the option to decline or reject it rather than leaving the request unanswered. 4. Do not edit or re-save your listing price as part of this process — modifying the listing itself is not necessary to preserve your rate and may cause unintended changes. 5. If the buyer sends repeated requests at a lower price, decline each one individually rather than assuming a prior decline applies to future requests. ✅ How to Confirm It Worked 1. Check your listing or profile page and verify the price displayed still matches your original, intended rate — not the buyer's proposed amount. 2. Review the status of the buyer's offer or request to confirm it is no longer active or pending. 3. If you have order or transaction history, confirm no order was created at the discounted price the buyer requested. 4. If your rate still shows incorrectly after declining, do not resubmit the same action — contact our support team so the issue can be reviewed and corrected manually. Have your listing name, the buyer's proposed price, and any relevant screenshots ready when you reach out. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

📦 Understanding Multiple Link Building Placement Deliveries

🔍 Overview When you order more than one link building placement, each placement is fulfilled individually — not all at once. This means you may see only one live link in your results shortly after ordering, while the remaining placements are still being processed. This is completely normal and expected behavior. 📅 Delivery Timeline Per Placement Each placement in your order may take additional time to be delivered after the previous one is confirmed. Because placements can be staggered, a multi-placement order may take longer in total before all links are live. Factors that influence timing include: - Publisher review and editorial approval - Content creation and placement scheduling - Site-specific publishing queues These timelines are standard across the industry and ensure that each placement meets quality standards before going live. 👁️ Why You May Only See One Placement at First When you view your order, the results only display placements that have already been published and confirmed. If your order includes two or more placements and only one is visible, this means: - The first placement has been successfully delivered and is live - The remaining placement(s) are still in progress and have not yet been published The absence of a second link in your order results does not indicate a problem with your order. It simply means that placement is still within its delivery window. 🗂️ How to Check the Status of Your Full Order To confirm that all ordered quantities are accounted for and being processed, follow these steps: 1. Log in to your Search Atlas account and navigate to Left sidebar → Authority → Link Building Exchange 2. Locate the relevant campaign or order in your list 3. Check the order details to confirm the total number of placements purchased matches what is shown 4. Review the status of each placement — delivered placements will show a live URL, while in-progress placements will show a pending or processing status If the total quantity shown in your order details matches what you purchased, your order is on track. No action is needed while a placement is still within its expected delivery window. ✅ What to Do If a Placement Appears Overdue If a placement has not appeared and you believe it is outside the expected delivery window, here is what to do: - Review your order details to confirm the placement status and the date it was expected to begin fulfillment - Check any in-platform notifications or messages for updates from the campaign team - If the status still shows pending beyond the delivery window, reach out to the support team for a manual status check — have your order details, the number of placements purchased, and any relevant dates ready when you contact us If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

💡 How to Submit Counter-Offers on Publication Pricing

💡 Overview When browsing publications in Search Atlas, you may notice that some listings display a set price — for example, $2. This article explains how publication pricing works and how to submit a counter-offer directly from your account. 📋 How Publication Pricing Works Each publication listed in Search Atlas has a price set by the publisher. These prices reflect the publisher's requirements for sponsored or guest content placement and are not set by Search Atlas. The price you see on a listing — such as $2 — is the publisher's rate for that placement. Search Atlas supports a counter-offer feature that allows you to propose a different price to the publisher. The publisher then has the option to accept, decline, or negotiate further. - Counter-offers are sent directly to the publisher for review. - Search Atlas does not control whether a publisher accepts or rejects your proposed price. - There is no guarantee that a counter-offer will be accepted, even if your proposed price is reasonable. 🛠️ How to Submit a Counter-Offer Follow these steps to submit a counter-offer for a publication listing in Search Atlas: 1. Log in to your Search Atlas account and navigate to the Guest Post Marketplace. 2. Browse or search for the publication you want to place content on, then open its listing. 3. On the listing page, locate the pricing section and select the Counter-Offer option next to the listed price. 4. Enter your proposed price in the field provided. 5. Review your offer and click Submit to send it to the publisher. 6. The publisher will be notified and can accept, decline, or respond with a revised price. You will receive a notification when they respond. If you do not see a counter-offer option on a particular listing, that publisher may have disabled the feature for their placement. ⚠️ Important Things to Know - Publisher decisions are final. Search Atlas acts as the marketplace platform but does not influence publisher pricing decisions. - Low counter-offers may be declined. If a listed price is already low (such as $2), the publisher may not accept a lower proposal. - Response times vary. Publishers set their own response timelines. If you do not hear back promptly, you may wish to contact another publication or adjust your offer. 💬 Need Help? If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🔗 Cancel a Link Laboratory Order and Get a Refund

Overview If your Link Laboratory order has been rejected and you need a refund, this article explains what to do so you can get your refund processed as quickly as possible. Understanding the Rejection and Refund Process When a Link Laboratory order is rejected, you may need to request a cancellation and refund through Search Atlas. If you are unable to resolve this on your own — for example, because you cannot access your Link Lab account or are having trouble managing the order — our support team can cancel the order and process the refund directly on your behalf. How to Request a Cancellation and Refund Follow these steps to get your rejected order cancelled and your refund issued: 1. Log in to Search Atlas. Go to your Search Atlas account and sign in with your credentials. 2. Gather your order details. Before contacting support, have the following ready so the team can locate your order quickly: - The email address associated with your Search Atlas or Link Lab account - The Link Laboratory order ID or domain, if available - A brief description of the issue you are experiencing 3. Contact our support team. Our team can cancel the rejected order on your behalf and initiate the refund to your original payment method. Tips to Avoid This Issue in the Future - Act on rejection notifications promptly. As soon as you receive a rejection notice, log in to your Search Atlas account to review and manage the order before it requires escalation. - Keep your account credentials up to date. Ensuring your Search Atlas account is active and accessible means you can manage orders without delay. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🔗 Guest Post Permanence and Link Retention Policy

🏠 What Is a Guest Post Placement? When Search Atlas secures a guest post on your behalf, an original article containing your backlink is published directly on a third-party website. This is an editorial placement — not a rented slot, a widget, or a directory listing. The host website owns and controls the content once it goes live, which is exactly what makes these links so valuable. ✅ Are Guest Post Links Permanent? Yes. Guest post placements are permanent. Once your article is published on the host site, it lives there indefinitely as part of that site's editorial archive. Search Atlas does not control the host website, and the placement is not tied to any subscription agreement or recurring fee on your end. Key facts about permanence: - The article is owned and hosted by the third-party publisher, not by Search Atlas. - There is no expiry date or renewal requirement attached to the placement. - The backlink continues to pass signals to your site as long as the host page remains live. 🚫 What Happens to My Guest Posts If I Cancel? Nothing. Canceling your Search Atlas subscription does not remove, deactivate, or alter any guest posts that have already been published. Those placements remain live on the host websites exactly as they were on the day they went live. Your backlinks continue to work, continue to be crawled by search engines, and continue to send referral traffic — completely independent of your subscription status. Think of a published guest post the way you would think of a newspaper article: once it is printed and distributed, canceling your account with the printing service does not erase copies already in circulation. 🏆 Earned Assets vs. Rented Links It helps to understand the difference between two common link-building models: - Earned assets (guest posts): A one-time placement secured through editorial outreach. You pay for the work of researching, writing, and placing the article. Once published, the link belongs to the natural web and requires no ongoing payment to stay live. - Rented links: Some services place your link on a site for a monthly fee and remove it if you stop paying. These links disappear the moment you cancel, meaning all accumulated SEO value is lost. Guest posts through Search Atlas follow the earned-asset model. You are investing in a permanent addition to your backlink profile, not leasing temporary exposure. 🔍 How Do Nofollow and Sponsored Links Build Authority? A common concern is whether nofollow or sponsored link attributes reduce the value of a placement. The short answer is: these links still contribute meaningfully to your overall authority. Here is why: 1. Google treats nofollow as a hint, not a directive (since 2020). Following updates to Google's link attribute guidelines, nofollow links are now used as hints that Google may choose to consider when evaluating a page's authority. They are no longer universally ignored by the ranking algorithm. 2. Backlink profile diversification. A natural, healthy backlink profile contains a mix of followed, nofollow, and sponsored links. A profile made up exclusively of followed links can appear unnatural and trigger scrutiny. Nofollow placements add the diversity that signals organic growth. 3. Referral traffic is real traffic. Regardless of link attribute, a guest post on a high-traffic, relevant website sends real visitors to your pages. That traffic can drive conversions, brand awareness, and engagement signals that indirectly support your rankings. 4. Brand signals and mentions. Even when a link attribute limits direct PageRank transfer, the mention of your brand name in a published, indexed article contributes to entity recognition and topical association in search engines. 📊 How Guest Posts Compare to Other Link-Building Models Search Atlas also offers complementary authority-building tools, but it is important to understand how they differ from guest posts: - Press Release Distribution (found at Left sidebar → Authority): Press releases are syndicated to news outlets and aggregators. They generate broad, fast coverage and citation signals but are typically nofollow placements and are not the same as permanent editorial guest posts. - Cloud Stacks (found at Left sidebar → Authority → Cloud Stacks): Cloud Stacks build supporting web entities around your brand using authoritative platforms. They reinforce your site's topical authority but operate differently from direct third-party editorial placements. - Link rental services (third-party): As described above, these are recurring-fee placements that disappear when you stop paying — the opposite of an earned asset. Guest posts occupy a unique position: they are the only placement type that combines editorial credibility, permanence, and subscription independence in a single deliverable. 📋 Quick Reference Summary - Guest posts are permanent editorial placements on third-party websites. - Canceling your Search Atlas subscription does not remove published guest posts or their backlinks. - Links are earned assets — you pay once for the placement, not an ongoing rental fee. - Nofollow and sponsored links still build authority through Google's 2020 hint guidelines, profile diversification, and referral traffic. - Guest posts are distinct from press releases, Cloud Stacks, and link rental services. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

📘 LinkLaboratory Order Insights

📦 Order Status Definitions - In Progress: Your order has been accepted, and we're actively working to get your link(s) live. Expect proactive updates every 48 hours until publication. - Partially Complete: Some link(s) are live, and the rest are still posting. We'll share what's live vs. pending and push the remaining placements over the line. - Needs to Change: The proposed page doesn't meet the ordered metrics (e.g., authority/traffic) or isn't publicly viewable. We'll secure a compliant, public placement that matches the final URL's subdomain or offer alternatives. - Unfulfillable: We can't complete the order as specified. We'll show you close-match alternatives; if none fit, you'll receive a refund for the affected link(s). - Complete: All links are posted and validated as live. You receive the live URL(s), publish date, and a completion confirmation. ⏱️ Why Is My Order Delayed or Still "In Progress"? Timelines vary by site, some publications take longer than others. Share your Order ID and Target Landing Page with your account team for a same-day status update. We keep nudging and update you every 48 hours until each link is live; if timing becomes unreasonable, we'll propose alternatives. ✅ My Order Shows "Complete" but I'm Missing Links, What's Going On? "Complete" can reflect partial posting in multi-link orders. Send your Order ID, and we'll audit what's live vs. pending, give you a clear tally, and expedite the remaining placements with a firm update time. 🔁 Refunds & Alternatives If a placement can't be delivered as ordered, we'll send curated alternatives aligned to your brief (industry, authority, quality). If none fit, we'll refund any undelivered link(s). For partially fulfilled orders, the refund covers only the undelivered portion. Refunds are initiated within 2 business days after your confirmation. Funds typically settle to your original payment method within 3–10 business days, depending on your payment processor. You'll receive a confirmation as soon as it's processed. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🔗 How to Format a Reddit Post in Link Lab

This article explains how Reddit link submissions work inside Link Lab and what a Reddit publication looks like when setting one up. Reddit submissions in Link Lab are treated as link-type publications, meaning the listing captures a URL submission to a subreddit rather than a text post. 🛠️ What a Reddit Listing Looks Like in Link Lab When you add or view a Reddit opportunity in Link Lab, the publication record typically includes the following fields: - Publication Name: The name of the subreddit or Reddit property (e.g., r/SEO). - Publication URL: The direct URL of the subreddit where the link will be submitted. - Post URL / Target URL: The destination URL you are submitting — this is the link you want to appear in the Reddit post. - Publication Type: Should be set to Link (not Guest Post or other content types), since Reddit link submissions are URL-based rather than article-based. - Anchor Text: The clickable text for your link, if applicable. For Reddit link posts, this is typically the post title rather than inline anchor text. - Notes: Use this field to record any relevant details about the specific subreddit rules or submission requirements. ✅ How to Fill In the Fields Correctly 1. Open Link Lab in your Search Atlas platform and locate the Reddit listing or opportunity you are working with. 2. Confirm the Publication Type is set to Link — this is the most common formatting mistake for Reddit entries. 3. Enter the subreddit URL in the Publication URL field (e.g., https://www.reddit.com/r/SEO/). 4. Enter your destination page in the Post URL / Target URL field. 5. In the Anchor Text field, enter the intended title of your Reddit post, since Reddit link posts use the post title as the visible text. 6. Save the record and verify all fields are populated before marking the publication as active or submitted. ⚠️ What to Check If the Format Looks Wrong If the Reddit listing in your account does not match the field structure described above, it may be due to a custom account configuration or a platform version difference. Before reaching out, note down the following to speed up resolution: - Your exact project name in Search Atlas. - The specific listing or record name in Link Lab. - The field labels you see on screen and which ones appear missing or different. - A brief description of what you expected the Reddit format to look like versus what you are seeing. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🔗 How to Format Reddit Links in Link Lab

This article covers how Reddit link placements work inside Link Lab, including how they appear in your campaign and how to format them correctly. 📍 Reddit Link Placement Format in Link Lab Reddit link placements are a supported placement type in Link Lab. If you are trying to log or review a Reddit placement in your campaign and are unsure how to proceed, here is what to do: 1. Open your Link Lab campaign and locate the section where you add or review individual link placements. 2. Enter the full Reddit URL for the post or comment where your link appears. Use the direct URL from your browser (for example, https://www.reddit.com/r/subredditname/comments/postid/post_title/) rather than a shortened or redirect URL. 3. Select the appropriate link type for Reddit from the available options in your workspace. If you are unsure which option to choose, or if no suitable option appears, this may require a configuration adjustment by our support team. 4. Save the entry to record the placement in your campaign. If you are unsure how a specific field is labeled in your workspace, or if the available link type options do not include a clear Reddit category, please reach out to our team — workspace configurations can vary and our team can confirm the correct setup for your account. 🛠️ If You Run Into Issues Before reaching out to support, it helps to have the following ready: - The full Reddit URL you are trying to log. - The name of the Link Lab campaign you are working in. - A description of what you see when attempting to add the placement (for example, which options appear or what error, if any, is shown). If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🔗 Find Wildfire Niche Edits and Outbound Links

🔍 Overview Wildfire is Search Atlas's link-building feature that places Niche Edits (backlinks pointing to your site) and Outbound Links (links placed on your site pointing outward) across a network of publisher pages. This article explains exactly where to find and review both link types for any domain you manage. 🧭 How to Access Wildfire in Search Atlas Wildfire is managed through the OTTO SEO dashboard. Follow these steps to get there: 1. Log in to your Search Atlas account. 2. From the left sidebar, select OTTO SEO. 3. Open or select the OTTO project associated with your domain (for example, peters-creek.com). 4. Inside the project dashboard, locate the Wildfire section. 📋 Locating Deployed Wildfire Niche Edits Niche Edits are backlinks that have been placed on third-party publisher pages and point back to your domain. To find them: 1. Open the Wildfire section within your OTTO project. 2. Click the Niche Edits tab (sometimes labelled Backlinks depending on your account view). 3. Use the Status filter and select Deployed to display only live, active placements. 4. Review the list — each row shows the publisher page URL, the anchor text used, the target URL on your domain, and the deployment date. Tip: If a link shows as deployed but does not appear in third-party backlink tools immediately, allow 2–4 weeks for crawlers to index the new placement. 🔗 Locating Approved Outbound Links Outbound Links are links placed on your own site as part of a Wildfire exchange — your site links out to a publisher page in return for receiving a Niche Edit. To review them: 1. Inside the Wildfire section, click the Outbound Links tab. 2. Filter by Status: Approved to see all outbound placements that have been confirmed and are currently active on your site. 3. Each row displays the outbound URL, the page on your site where the link lives, the anchor text, and approval date. Important: Outbound Links are distinct from Niche Edits. They are links leaving your site, not pointing to it. Do not confuse an approved outbound link with a received backlink in your reporting. 🔎 Filtering by Domain If you manage multiple sites and need to isolate data for a specific domain such as peters-creek.com: - Ensure you have selected the correct OTTO project for that domain before opening Wildfire. - Use the Search or Filter bar within the Niche Edits or Outbound Links tabs to type the domain name and narrow results. - The Target URL column in Niche Edits and the Source Page column in Outbound Links both display the domain, making it easy to confirm you are reviewing the right site. ⚠️ Known Limitations to Be Aware Of Our engineering team has recently resolved several Wildfire reporting issues. Here is what to keep in mind: - Link update delays: Wildfire link statuses may take up to 24 hours to refresh after a deployment or approval event. - Outbound links mistaken for backlinks: A previous bug caused some outbound links to appear in backlink counts. This has been fixed, but if you notice unusual backlink numbers, compare your Niche Edits and Outbound Links tabs carefully. - Referring page visibility: In some cases the referring page for an active backlink may not display immediately. Refreshing the Wildfire section or waiting for the next data sync typically resolves this. 💡 Quick Reference Summary - Deployed Niche Edits → OTTO SEO → Your Project → Wildfire → Niche Edits tab → Filter: Deployed - Approved Outbound Links → OTTO SEO → Your Project → Wildfire → Outbound Links tab → Filter: Approved 🆘 Need More Help? If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team. Additional Notes Use exact domain formatting: When filtering by domain, enter the domain without https:// or a trailing slash to get the most accurate results.

🔗 Publisher Exchange / Link Laboratory

This article covers common questions related to Publisher Exchange and Link Laboratory in Search Atlas. About Publisher Exchange and Link Laboratory Publisher Exchange and Link Laboratory are tools within Search Atlas. Detailed workflow documentation for these features is still being developed. If you have a question or encounter an issue with either tool, the steps below will help you get the right support quickly. What to Do If You Have a Question or Issue Before reaching out to the team, gather the following information so your question can be resolved as efficiently as possible: - The name of the specific feature or workflow you are using (Publisher Exchange or Link Laboratory) - A clear description of what you were trying to do and what happened instead - The exact text of any error messages displayed on screen - The date and time the issue occurred - Your project or account name, if applicable Having these details ready will allow a team member to investigate your specific situation without needing to ask follow-up questions, reducing the time to resolution. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

View Wildfire Niche Edits and Outbound Links

🔍 Overview Wildfire Niche Edits and Approved Outbound Links are two key link-building features in Search Atlas. This article explains where to locate them within the platform for a specific domain, such as peters-creek.com. 🗂️ What Are These Features? - Deployed Wildfire Niche Edits: These are contextual backlinks that have been placed on relevant third-party pages as part of your Wildfire link-building campaigns. The Deployed status means the link is live. - Approved Outbound Links: These are outbound links associated with your domain that have been reviewed and approved within the platform, confirming they meet quality and relevance standards. 🧭 How to Locate Wildfire Niche Edits 1. Log in to your Search Atlas account. 2. In the left sidebar, click Wildfire to expand the section. 3. Under Wildfire, click Niche Edits. 4. In the Niche Edits table, locate the domain filter or search field and enter your target domain (for example, peters-creek.com) without https:// or a trailing slash. 5. Filter or sort results by the Deployed status to see only live niche edit links for that domain. 🧭 How to Locate Approved Outbound Links 1. In the left sidebar, click Wildfire to expand the section. 2. Under Wildfire, click Outbound Links. 3. Use the domain filter or search field to enter your target domain (for example, peters-creek.com). 4. Filter results by the Approved status to view all outbound links that have passed the quality review for that domain. 💡 Tips for Reviewing Link Data - Use exact domain formatting: When filtering by domain, enter the domain without https:// or a trailing slash to get the most accurate results. - Check the status view: Make sure you are viewing the correct status for the links you need — Deployed for niche edits, and Approved for outbound links — to avoid missing relevant entries. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🔗 Authority Builder vs Link Laboratory: Order Tracking

🧭 Overview Search Atlas has two separate systems for placing and managing link-building orders: Authority Builder and Link Laboratory. These systems operate independently, which means orders placed in one will not appear in the other. If you cannot find your order, it is likely because you are checking the wrong section of the platform. ⚖️ What Is the Difference? Link Laboratory is the platform's marketplace for browsing and purchasing individual link placements from a curated inventory of publishers. Orders placed here are tracked directly inside the Link Laboratory interface. Authority Builder is a separate outreach and campaign system designed for managed link-building services, press releases, cloud stacks, and other authority-building activities. Orders and campaigns placed through Authority Builder are tracked within the Authority section of the platform, not in Link Laboratory. 🔍 Where to Find Your Authority Builder Order If you placed an order through Authority Builder — for example, a press release, campaign, or outreach service — navigate to the Authority section of the platform. From there, look for the area that corresponds to the type of service you ordered. Locate your order using the order ID or campaign name provided at the time of purchase. 🛒 Where to Find Your Link Laboratory Order If you purchased a link placement directly from the publisher marketplace, your order will appear inside Link Laboratory. Navigate to Link Laboratory within the platform and look for your order by ID or date placed. ❓ How to Identify Which System Your Order Belongs To Not sure where you placed your order? Use these clues to identify the correct system: - If your order involved selecting a publisher from a list and purchasing a specific placement, it was placed in Link Laboratory. - If your order involved a managed service, outreach campaign, press release, or cloud stack, it was placed through Authority Builder and will be visible in the Authority section. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

✅ Content Approval Workflow for Link Building Packages

🔍 Overview When you purchase a backlink package or link building package through Search Atlas, all content goes through a structured approval process before any manual outreach begins. This ensures the content representing your brand meets your standards and aligns with your SEO goals. 📋 How the Content Verification Process Works Once your backlink or link building campaign is set up, our team prepares the content that will be used for outreach. Here is what happens at each stage: 1. Content creation: Our team drafts the content based on your campaign brief, target URLs, and anchor text preferences. 2. Internal review: The content is reviewed internally to ensure it meets quality and relevance standards before it reaches you. 3. Customer approval: You receive the content for review and must approve it before any manual outreach takes place. No outreach is initiated without your sign-off. 4. Outreach begins: Only after you approve the content does our team proceed with contacting publishers and securing placements. ✅ Do I Need to Approve Content Before Outreach? Yes. Content approval is a required step before manual outreach begins. This applies to both backlink packages and link building packages. You will not be bypassed in this process — outreach is held until your approval is confirmed. 🔗 Does This Apply to Link Building Packages That Do Not Use Social Media? Yes. The content approval requirement applies to all link building campaigns managed through Search Atlas, including those that do not involve social media placements. Whether your campaign targets editorial links, niche site placements, or other non-social outreach channels, the same approval workflow is followed without exception. 📍 Where to Monitor Your Campaigns You can track the status of your active link building and backlink campaigns directly inside the platform. Use the following navigation paths: - Left sidebar → Authority → Campaigns — view and manage your active outreach campaigns - Left sidebar → Authority → Inbox — review incoming messages related to your campaigns - Left sidebar → Authority → Sent — see outreach communications that have already been dispatched after your approval These sections give you full visibility into where your campaign stands at any point in the workflow. 💡 Tips for a Smooth Approval Process - Review content promptly when notified — delays in approval can push back your outreach timeline. - Check that your target URLs and anchor text are correctly reflected in the content before approving. - If you need revisions, request them before approving so outreach is not sent with incorrect details. - Keep your campaign brief up to date inside Left sidebar → Authority → Campaigns to ensure future content drafts are accurate from the start. 🛠️ Need Help? If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🔍 Find and Verify Your WILDFIRE Backlinks

Overview After approving WILDFIRE backlinks for a client site, it can take some time before they appear in your account and become verifiable. This article explains what to do if your approved WILDFIRE backlinks appear to be missing, and how to escalate effectively if you cannot locate or confirm them. Why WILDFIRE Backlinks May Appear Missing There are a few common reasons an approved WILDFIRE backlink may not yet be visible or verifiable in your account: - Processing and placement time: Approved links do not go live instantly. There is typically a window between approval and live placement, and this can vary depending on the publisher and campaign. - Search engine indexing delay: Even once a link is placed on a publisher page, search engines may take additional time to index it — which can affect visibility in third-party tools. - Incomplete approval: In some cases, the link may not have been fully submitted through the approval process. Revisit your approval steps to confirm the link was successfully submitted. What to Do If a Backlink Seems Missing Because the specific navigation and UI for WILDFIRE campaigns can vary, we recommend taking the following general steps: 1. Log in to your Search Atlas account and navigate to the WILDFIRE section of the platform. 2. Locate the campaign or project associated with the link you are looking for. 3. If enough time has passed since approval, check whether a live URL is available for the placed link and open it directly in your browser to confirm the anchor text and destination URL match what you approved. 4. If you are unsure whether your link was fully approved, revisit the approval process to confirm submission was completed. If you have followed the steps above and the backlink is still missing or unverifiable, the issue likely requires a manual check by our support team. What to Have Ready When Escalating To help our team investigate as quickly as possible, please have the following information ready before reaching out: - The name of the WILDFIRE campaign or client project the link is associated with - The specific link or domain you are trying to locate - The date the link was approved - Any confirmation details you received at the time of approval If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🔥 Understanding WILDFIRE Backlinks and Reporting Metrics

🔍 Overview Two concerns often arise together when customers begin using WILDFIRE: the backlink count appearing lower than expected, and reporting dashboards showing metrics highlighted in red. This article explains both issues and what steps you can take to address them. 🔗 Why Your WILDFIRE Backlink Count May Not Match Your Outbound Links A common point of confusion is the difference between outbound links you create and backlinks counted by WILDFIRE. These are not the same thing, and understanding the distinction is essential. - Outbound links are the links you place pointing away from your site as part of a WILDFIRE campaign. - WILDFIRE backlinks are inbound links pointing back to your site that have been verified and indexed. Completing outbound links does not automatically generate an equivalent number of backlinks to your domain. Backlinks are earned based on participation and eligibility within the network — not on a one-to-one basis with the links you place outbound. Your backlink count will grow incrementally as other participants in the network link back to your content. The rate at which this happens depends on several factors: - The quality and relevance of your published content - How recently your outbound links were placed and crawled - The crawl and indexing schedule of third-party search engines Backlink acquisition through WILDFIRE is a gradual process. Seeing fewer verified backlinks than outbound links placed is expected, particularly at early stages, and does not necessarily indicate a problem with your account. 📊 Why Your Reporting Metrics May Appear in Red When you first connect a site to Search Atlas or launch a new campaign, the platform begins collecting fresh baseline data. During this initialisation period, metrics that were previously unmeasured — or measured on a different platform — will often display as declining or flagged in red. This does not necessarily mean your SEO performance has worsened. Here is what is actually happening: - Baseline establishment: Search Atlas needs several data cycles to establish accurate benchmarks for your domain. Early comparisons can appear negative simply because there is limited prior data to compare against. - Data source differences: Metrics from a previous tool will not align exactly with Search Atlas data. Rankings, backlink counts, and visibility scores are calculated differently across platforms, so a drop seen in Search Atlas may reflect a measurement difference rather than an actual ranking loss. - Crawl lag: Newly indexed pages, recently built backlinks, and freshly optimised content may not yet be reflected in the platform's reporting. Allow additional time for data to update before drawing conclusions about performance trends. If red metrics persist well beyond the initial setup period and you believe they reflect a genuine issue rather than a data-collection artefact, review your campaign settings and confirm that your site is properly connected and verified within Search Atlas. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🔗 How to Format Reddit Backlink Posts in Link Lab

This article explains what a Reddit backlink publication looks like inside Link Lab and how to approach ordering a Reddit placement — a topic that often causes confusion when customers are unsure about format expectations. What to Expect from a Reddit Backlink Placement Reddit backlink placements through Link Lab are published to a relevant subreddit. Before ordering, review the listing details carefully to confirm the placement format and link type align with your campaign goals. How to Place a Reddit Backlink Order 1. Log in to your Search Atlas account and navigate to Link Lab (the backlink marketplace section of the platform). 2. Search or browse for Reddit placements — these are typically identified by the reddit.com domain or a subreddit reference in the listing name. 3. Open the listing detail page and review all available fields to confirm the placement matches your requirements before adding it to your order. 4. Enter the URL you want linked and the anchor text (the clickable words) in the designated fields on the order form. 5. Submit your order. Once published, you will receive confirmation of the live placement containing your link. How to Confirm the Placement Went Live 1. Check your order inside Link Lab for status updates once the order has been fulfilled. 2. Open the live Reddit placement and verify your URL appears as a clickable hyperlink within the content. 3. Confirm the link destination matches the URL you submitted by hovering over the hyperlink in your browser. 4. If the placement does not appear within the timeframe stated on the listing, return to your order in Link Lab and check for any status updates, or reach out to support using the method below. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🔗 Managing Link Laboratory Orders, Refunds, and Exports

Overview Link Laboratory lets you purchase backlinks from vetted publishers. This article explains what to do if you need to cancel an order, request a refund, verify that a link appears in CloudStack, or export your order metadata. Can I Cancel a Link Laboratory Order? Order cancellation eligibility depends on the current status of your order. Here is what you need to know: - Pending orders — Orders that have not yet been accepted by the publisher can typically be cancelled. Contact support as soon as possible after placing the order. - In-progress or completed orders — Once a publisher has accepted and begun work on your order, cancellation may no longer be available. Our team will review the order on a case-by-case basis. - Unrelated website concerns — If you believe the publisher website does not match your niche or business category, this is a valid reason to raise a cancellation request. Our team will assess whether the placement meets quality standards. To check your order status, navigate to the Link Laboratory section of the platform. How Refunds Work If your cancellation request is approved, the support team will review your order details and process any applicable refund manually. Specific refund terms, including whether credits or another method are used, will be confirmed by the support team based on your individual order. Checking CloudStack Visibility for Your Link After a link order is fulfilled, it should become visible in CloudStack. If you cannot see your link after the order shows as completed, the order may need to be reviewed for delivery confirmation. Contact support and provide your order details so the team can investigate. Exporting Order Metadata You can export your Link Laboratory orders to review placement details or share records with your team. Navigate to the Link Laboratory section of the platform and look for the export functionality available within your order list. If you are unable to locate the export option or encounter any issues, contact support with your account details and the specific records you need. What to Have Ready When Contacting Support Because these requests require manual review by our team, please have the following information ready before reaching out: - Your Link Laboratory order ID or order details - The exact issue you are experiencing (cancellation, refund, CloudStack visibility, or export) - Any relevant screenshots or error messages - The date the order was placed If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🔗 How to Place a Reddit Link in Link Lab

This article explains how Reddit link placements work inside Link Laboratory and how to understand the Link Type field when placing your order — the specific detail customers most often cannot locate on their own. 📍 Accessing Link Laboratory Log in to your Search Atlas account and navigate to Link Laboratory. If you are unsure where to find it within the platform, our support team can walk you through the exact steps for your account setup. 🛠️ Placing a Reddit Link Order 1. Open Link Laboratory from within your Search Atlas dashboard. 2. Browse or search the publisher marketplace for Reddit placements. You can filter results to narrow down Reddit-specific listings. 3. Select a Reddit publisher listing that fits your campaign and open the order form. 4. Locate the Link Type field within the order form. This field controls how your link will be attributed in the Reddit placement. The two most common options are: - Dofollow — the link passes SEO authority (link equity) to your target URL. Choose this option when the primary goal is to build backlink authority for your domain. - Nofollow — the link includes a rel="nofollow" attribute, meaning it does not pass SEO authority directly. Choose this option when the goal is referral traffic or brand visibility rather than link equity.If only one option is available for a specific listing, the publisher has set that attribution type as fixed and it cannot be changed at the order level. 5. Complete the remaining order fields and submit your order. ✅ After Submitting Your Order Once your order has been submitted, monitor the placement status in Link Laboratory. When the placement goes live, verify that the post appears in the correct subreddit and that your link is displayed as intended. If the result does not match what you selected, note the order ID, the listing name, and the Link Type you chose, then reach out to our team for review. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🔥 Remove a Pending Wildfire Backlink Request

🔍 Overview The Wildfire feature in Search Atlas allows you to exchange backlinks with other websites through automated outreach campaigns. Occasionally, a request may be created by mistake or for a domain you no longer want to target. This article explains what to do when you need a pending Wildfire backlink request removed. 🗺️ Where to Find Wildfire Requests Wildfire backlink requests are managed inside the Authority section of the platform. To navigate there: 1. Click Authority in the left sidebar. 2. Select Campaigns from the sub-menu. 3. Locate the campaign associated with the pending backlink request you want to remove. 🛠️ How to Remove a Pending Request Because the removal of pending Wildfire backlink requests is handled on the backend, our support team will need to action this on your behalf. Self-serve removal controls may not be available for all request states. To get a pending request removed as quickly as possible, please have the following information ready before reaching out: - The project name associated with the Wildfire campaign. - The domain of the pending backlink request you want removed (for example, the target site URL). - Any relevant campaign name or ID visible in your Authority → Campaigns view. Once you contact support with these details, a team member can locate and remove the pending request directly. ⚠️ If the Remove Option Is Not Available In some cases you may find that no removal option is accessible from within the platform. This is expected behaviour for certain request states — the support team can still remove the request on the backend regardless. Do not attempt workarounds such as deleting the campaign entirely before speaking with support, as this may affect other active requests. ✅ Best Practices to Avoid Unwanted Requests - Review all pending Wildfire requests in Authority → Campaigns regularly to catch any entries created by mistake early. - Before activating a campaign, double-check the target domain list to ensure only intended sites are included. - If you did not intentionally set up a Wildfire campaign, check whether your project was auto-enrolled and contact support to have it reviewed. 💬 Need Further Help? If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🔥 Finding Wildfire Exchange and Link Laboratory

What Happened to Wildfire Exchange? If you previously used Wildfire Exchange from the Authority menu and can no longer find it, you are not alone. The Wildfire Exchange feature has been consolidated into Link Laboratory, Search Atlas's unified link-building hub. All the link exchange functionality you relied on is still available — it has simply moved to a new home in the platform. How to Locate Link Laboratory Because the exact sidebar labels and tab names can vary depending on your plan and workspace configuration, we recommend the following approach to find Link Laboratory: 1. Log in to your Search Atlas account. 2. Look in the left-hand sidebar for a section related to link building or outreach. 3. Click into that section and look for Link Laboratory as a sub-item or tab. 4. Once inside Link Laboratory, explore the available tabs to locate the link exchange functionality you previously used under Wildfire Exchange. If you are unsure which sidebar section contains Link Laboratory, use the platform's search or navigation menu to search for "Link Laboratory" by name. What to Do If You Cannot Find Link Laboratory If you cannot locate Link Laboratory in your sidebar at all, consider the following: - Check your subscription plan. Link Laboratory may only be available on plans that include link-building features. Review your plan from the Billing page (top-right avatar → Billing, Plans & Top-ups tab) and upgrade if needed. - Check your user role. Workspace administrators can restrict tool access for individual users. Contact your workspace admin to confirm you have the correct permissions enabled. - Try a hard refresh. Press Ctrl + Shift + R (Windows) or Cmd + Shift + R (Mac) to clear your browser cache and reload the platform in case of a display issue. Still Cannot Find It? If you have checked your plan, user role, and browser cache and still cannot locate Link Laboratory or the Wildfire Exchange functionality, our support team can confirm the exact current navigation path for your account and plan. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

📊 Follow Up on Manual Link Exports

🔍 What this process covers This guide explains how to follow up when Search Atlas has agreed to create one or more Link Laboratory XLS exports manually, but the files or delivery date have not yet been provided. It also shows how to request the latest status for a related Rank Tracker defect and order. 📁 Check your order first 1. Open the account menu from your avatar in the top-right corner. 2. Select My Orders, then open Order Builder. 3. Review the relevant order and select View Details. 4. Note the order name, order ID, requested export type, filters, and current status. You can also open App Ecosystem from the account menu, select the Publisher Exchange tab, and choose Go to Link Laboratory to review the related Link Laboratory information. 📤 When an agreed XLS export is missing Manual exports are handled as a follow-up task rather than an automatic download. If the agreed files are still outstanding, check whether an attachment or download link was added to the relevant conversation or order record. Do not assume the export was delivered if no file is visible. Prepare the following details before requesting an update: - Order name and order ID - The number of XLS files expected - The export filters or date range - The date the exports were requested or promised - Whether you received any attachment, link, or partial delivery 🛠️ Request a firm delivery update Ask for confirmation of both points separately: whether each expected XLS export has been generated, and the firm date when any missing file will be delivered. If only one file was received, identify the missing file by name or export criteria. A useful request is: “Please confirm the status of both agreed manual XLS exports, attach any completed files, and provide a firm delivery date for anything still outstanding.” 🐞 Follow up on a Rank Tracker defect Include the affected project, keywords or campaign, the behavior you expected, and the date you noticed the issue. Ask for the current defect status, including whether it is open, being investigated, fixed, or awaiting verification. Also ask whether the defect affects your specific order or only Rank Tracker reporting. Resolved or canceled engineering work does not automatically confirm that your account issue is fixed. Request confirmation that the correction applies to your project and order before treating the issue as closed. ✅ Confirm the order status Ask the team to confirm the order status separately from the defect status. For example, an order may be completed while an export is still being prepared, or a Rank Tracker defect may be unrelated to order fulfillment. Request the latest status for each outstanding export and the overall order. 💬 Get help without another escalation When contacting support, provide the order details, expected files, delivery history, and Rank Tracker symptoms in one message. This helps the team investigate without repeating questions. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

Link Laboratory Geographic Availability and Pricing Explained

Why Publisher Availability Varies by Country Link Laboratory connects you with real publishers who have opted into the network. The number of available publishers depends entirely on how many site owners in each country have joined. Countries with large English-language digital publishing industries — such as the United States, United Kingdom, and Australia — have the highest publisher counts. Other markets, including Canada, have significantly fewer publishers in the network at this time. This is not a filter issue or a platform bug. It reflects the actual inventory available in that geography. If you search for Canadian publishers and see only one result, that is the current network coverage for Canada — not a display error. What to Do When Your Target Country Has Few Publishers If you need links but your preferred country has limited options, try the following approaches: 1. Expand your geographic filter. A link from a high-authority site in the US, UK, or Australia still passes strong SEO value and is often more impactful than a lower-authority local link. Broaden your country selection to surface more results. 2. Filter by topical relevance. Instead of filtering by country alone, look for publishers whose content and audience closely match your niche. Topical relevance is a key ranking signal, regardless of where the publisher is based. 3. Request assistance for low-inventory regions. If you specifically need placements in a geography with very few publishers, such as Canada, a team member can help identify options. Reach out via the support chat to explore managed or assisted options beyond the self-serve network. Link Laboratory Pricing Link Laboratory operates on a per-placement pricing model. Before you confirm a placement, the publisher's listing shows the fee that applies. For specific questions about what a fee includes or how pricing works for your use case, contact our team directly — details on how to reach us are below. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🔥 Understanding the WILDFIRE Link-Building System

WILDFIRE is a powerful link-building system built into Search Atlas. It helps you enhance your website's authority and search engine rankings by participating in a structured backlink exchange network. 🌐 Introduction The WILDFIRE system strategically connects websites through relevant and authoritative backlinks. It follows SEO best practices to ensure that your site gains high-quality backlinks that genuinely impact your rankings — all while maintaining topical relevance and credibility. ⚙️ How WILDFIRE Works WILDFIRE operates on an exchange ratio where outbound links you provide to topically aligned sites are reciprocated with inbound links from authoritative domains within the network. For the exact current ratio and any tiered conditions that may apply to your account, please refer to your WILDFIRE dashboard or contact support, as ratios may be adjusted based on factors such as domain authority. Sites in the network are vetted through a combination of automated relevance and authority checks (with optional manual review). Topical alignment, domain trust signals, and spam filters all factor into whether a site is matched with yours. You can review proposed exchanges in your dashboard and decline matches that do not fit your strategy. This system ensures a healthy and balanced network of backlinks that comply with modern SEO standards and foster sustainable growth. 🔍 Key System Features - Topical Relevance Analysis — Verifies that all link exchanges align with your site's content niche. - Domain Power Assessment — Confirms backlinks originate from trusted, high-authority domains, evaluated using Search Atlas's proprietary domain authority scoring alongside established third-party signals. - Content Freshness Evaluation — Monitors exchanged links over time. When a link is detected as stale, broken, or no longer topically relevant, it is flagged in your WILDFIRE dashboard so you can review and, where applicable, the system will automatically request a replacement exchange. - Spam Protection Filters — Automatically prevents harmful or low-quality backlinks from being added. 🚀 How to Access WILDFIRE Before using WILDFIRE, make sure OTTO is installed on your project within Search Atlas. If you have not yet installed OTTO, please refer to the OTTO installation/setup guide in the Help Center before continuing. WILDFIRE availability may also depend on your subscription plan — check your plan details or contact support to confirm access. Step-by-Step Access 1. Log in to your Search Atlas account. 2. OTTO SEO. 3. All Sites. 4. Choose your desired project. 5. Scroll down to Recommendations. 6. Issue Categories. 7. Link Building. 8. Find and click Wildfire. 9. From the WILDFIRE dashboard, you can manage, monitor, and optimize your backlink exchanges directly. Eligibility & Limits: WILDFIRE access and usage limits (such as the maximum number of active link exchanges or domains) may vary by subscription tier. Refer to your account plan or contact support for the specifics that apply to you. After You Submit Outlinks: Once outlinks are submitted, matches are processed through the WILDFIRE network. Reciprocal backlink timelines vary depending on partner availability and topical relevance. You can track the status of each exchange — pending, active, rejected, or expired — directly in the WILDFIRE dashboard. Rejected or expired exchanges are flagged so you can review them and, where appropriate, the system will queue replacement matches. 💪 Advantages of Using WILDFIRE By leveraging WILDFIRE, you can: - Build high-quality backlinks to strengthen your site's domain authority. - Ensure topical relevance in all link exchanges to attract the right audience. - Automate link evaluation to save time and reduce manual effort. - Focus on content creation while WILDFIRE handles the optimization behind the scenes. FAQs ❓ Do I need OTTO to use WILDFIRE? 💡 Yes. OTTO must be installed on your project before you can activate or manage WILDFIRE features. See the OTTO setup guide in the Help Center if you need installation instructions. ❓ Can I control which sites I exchange links with? ⚡ WILDFIRE uses relevance and authority filters to ensure only topically aligned, trusted sites are matched with yours. You can review proposed exchanges in the dashboard and decline matches that don't fit your strategy. ❓ Does WILDFIRE comply with SEO best practices? ✅ Absolutely. The balanced exchange model and built-in spam protection are designed to maintain compliance with search engine guidelines. WILDFIRE makes link-building simple, strategic, and scalable. By combining automation with quality assurance, you can grow your site's visibility and reputation without sacrificing SEO integrity.

🔗 LinkLab Order Refund to Original Payment Method

Overview If your LinkLab order was not fulfilled and you would like a refund to your original payment method instead of platform credits, you may be eligible for a full cash refund. This article explains what qualifies and walks you through the steps to get the process started. When You May Be Eligible for a Cash Refund If Search Atlas did not fulfill your LinkLab placement, you may be entitled to a refund to your original payment method rather than platform credits. The following conditions generally apply: - Your LinkLab placement was not delivered within the promised timeframe. - You specifically requested a cash refund (not platform credits) at the time of your complaint. - You can reference your order number when contacting support. Important: The standard refund policy may issue credits rather than a cash refund. However, if Search Atlas failed to fulfill your placement, exceptions can apply — including a full refund to your original payment method. This requires escalation to the billing team. How to Request Your Refund To initiate a cash refund for an unfulfilled LinkLab order, follow these steps: 1. Gather your order details: Locate your LinkLab order number and any confirmation emails related to the order. 2. Contact Search Atlas support: Reach out to the support team directly. Clearly state that your LinkLab order was not fulfilled and that you are requesting a refund to your original payment method. 3. Request billing team escalation: Explicitly ask the support agent to escalate your case to the billing team for a cash refund. Agents can submit this escalation on your behalf — make sure to confirm this step has been taken before ending the conversation. 4. Provide your order number: Share your order number with the agent so they can locate and verify your order status quickly. 5. Follow up if needed: If you do not receive a confirmation or update within a reasonable timeframe, reply to the same support thread referencing your order number and escalation request to keep the case moving. What to Expect After Escalation Once your case is escalated to the billing team: - The billing team will review your order and confirm whether the placement was unfulfilled. - If approved, a full refund will be processed to your original payment method. - You will receive a confirmation once the refund has been issued. Processing times may vary depending on your bank or card provider. If you have questions about the status of your refund or need further assistance, please chat with our support team using the chat icon at the bottom of this page — we're happy to help.

🔗 Links Lab Marketplace (LinkLaboratory)

The Links Lab Marketplace gives you access to 50,000+ vetted guest-post publishers so you can build targeted backlinks. Use this article to browse placements, manage orders, and resolve issues quickly. 🔗 What is the Links Lab Marketplace? The Links Lab Marketplace is a catalog of 50,000+ guest-post opportunities across niches. Filter publishers by industry, domain power, spam score, and visibility. A blue check badge marks publishers with lower rejection rates. 📍 How to access Links Laboratory Go to Dashboard → Three Dots (⋮) → Authority Building → Links Laboratory. Publishing generally takes 30–45 days, and typical backlink lifespan ranges from 3 months to 1 year. ✍️ Content options and premium placements Provide your own draft or add writing support at checkout. Premium Marquee Publications — including Apple.com, Yahoo Finance, and Investing.com — are available for maximum reach and authority. 🔄 What happens if a placement is rejected? You're covered by our guarantee. We'll replace the link with an equal or better publisher, or refund the affected link(s). To select a replacement publisher yourself, open your order and click Pending Actions in the order dashboard — your available alternatives are listed there. ⚠️ What happens if my order can't be delivered as requested? You choose the path forward: - Select an alternative publisher: Open your order and click Pending Actions in the order dashboard. Suitable alternative sites that match your brief are listed there — select your preferred option to proceed. - Request a refund: We'll refund the undelivered link(s). If part of your order is already live, only the undelivered portion is refunded. 📧 What proof do I receive when my order is complete? We send a completion email with your live URL(s) and publish date. Screenshots are available on request. We verify each URL is publicly accessible and meets the ordered metrics. 🆔 What information helps support assist me fastest? Include your Order ID and Target Landing Page. With these, we can pull a live status and give you specific next steps immediately. 🎯 You now know how to browse the Links Lab Marketplace, manage orders, and find alternative publishers via Pending Actions after a rejection or non-delivery. For order-specific questions, contact support with your Order ID ready.