🔍 What This Article Covers

If you used Search Atlas credits to generate OTTO SEO title tag suggestions for your Wix site and expected them to publish automatically, this article explains how the Wix integration works, why auto-sync is not currently supported, and what steps to take if you believe credits were spent in error.

⚙️ How the Wix Integration Works

Search Atlas connects to Wix through an authorised credential link. Once connected, the platform can analyse your Wix pages and generate AI-powered SEO suggestions — including title tags — directly inside the Search Atlas dashboard.

However, there is an important limitation to be aware of:

• OTTO SEO title tag suggestions do not auto-publish to your Wix site. They are generated as recommendations only.
• To apply a suggested title tag, you must manually copy it and update the field inside your Wix site editor or Wix SEO settings panel.
• Credits are consumed at the point of generation, not at the point of publishing.

This behaviour applies to all Wix-connected sites regardless of your subscription plan.

📋 Why Credits Are Used at Generation

When you request OTTO SEO title tag suggestions, the platform immediately uses computing resources to analyse your page content, evaluate keyword relevance, and produce optimised recommendations. This process consumes credits whether or not you choose to apply the suggestions to your site.

This is consistent with how AI-generated content works across other areas of the platform — credits reflect the cost of generation, not the outcome.

🛠️ How to Apply Title Tag Suggestions to Your Wix Site

1. Open your Search Atlas dashboard and navigate to the page where your AI title tag suggestions were generated.
2. Copy the recommended title tag text.
3. Log in to your Wix account and open the Wix Editor or go to Marketing & SEO > SEO Tools > SEO Basics.
4. Locate the relevant page and paste the title tag into the Title Tag field.
5. Save and publish your changes in Wix.

Completing these steps ensures your AI-generated title tag is live on your site.

💬 Requesting a Credit Review

If you believe credits were spent due to unclear guidance about how the Wix integration works, you may be eligible for a credit review. Search Atlas does not offer automatic refunds for generated suggestions, but our team can assess your case individually.

To request a review, please have the following information ready:

• The date and approximate time the credits were used
• The number of credits you believe were spent in error
• A brief description of what you expected to happen versus what occurred

Credit reviews are assessed on a case-by-case basis and are not guaranteed. Submitting a request does not automatically result in a credit restoration.

🚀 Preventing This Issue in the Future

To avoid unexpected credit usage going forward:

• Before generating AI suggestions, confirm that your Wix credentials are connected and in an active state inside the Search Atlas dashboard.
• Review the suggestion preview before confirming generation if a preview option is available for your plan.
• Treat all AI-generated content as a starting point that requires manual review and manual publishing on your Wix site.

If your Wix credentials appear disconnected or you are prompted to reconnect your site, resolve the connection first before generating new suggestions to ensure credits are used effectively.

🙋 Need Further Help?

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.