🔍 Overview
Cloud stacks let you publish authoritative, interlinked content across the web to strengthen your domain's authority signals. When you create a cloud stack inside an OTTO project, you can power the content with that project's existing knowledge base — keeping everything relevant and on-brand. This article explains what you need to know before contacting our team for guided assistance with this workflow.
🧭 Before You Begin
Make sure the following conditions are met before you start:
- You have an active OTTO project set up inside Search Atlas.
- That OTTO project already has a knowledge base created and populated with your business information.
- You have access to the Cloud Stacks section within Search Atlas.
🛠️ Creating a Cloud Stack Within an OTTO Project
Creating a cloud stack that uses an OTTO project's knowledge base involves navigating to the Cloud Stacks section of Search Atlas and associating the cloud stack with your chosen OTTO project so that the project's knowledge base powers the generated content.
Because the exact steps and available options in this workflow depend on your account configuration and the current state of the platform, our support team can walk you through the process in real time and confirm the correct settings for your specific setup.
📋 What to Have Ready When You Reach Out
To get the fastest help, please have the following information on hand before contacting support:
- The name of the OTTO project you want to use for the cloud stack.
- Confirmation that the knowledge base for that project has been created and populated.
- A description of where in the workflow you are getting stuck or have a question (for example, project selection, content settings, or any error messages you see).
- Any exact error messages displayed on screen, including timestamps if available.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.