🔍 What Are AI Credits?
AI credits are the currency used inside Content Genius to generate content such as blog posts, meta descriptions, and other AI-assisted outputs. Each generation task consumes a set number of credits. When your credits run low or run out, you will need to purchase a top-up to continue creating content.
📍 Where to Find the AI Credits Top-Up Feature
You can access the AI credits purchase option from your account's billing area in Search Atlas. Follow these steps:
- Log in to your Search Atlas account.
- Click your avatar in the top-right corner.
- Select Billing.
- Open Plans & Top-ups to view your current credit balance.
- Click the Top Up button on the Plans & Top-ups page.
- Choose the credit package that suits your needs and complete the purchase using your preferred payment method.
Your new credits will be added to your account immediately after a successful payment, and you can resume generating content right away.
📊 How Credits Are Used Across Content Tools
AI credits are shared across all Content Genius tools available under the Content section of Search Atlas, including:
- Content Genius — generate full blog posts, outlines, and structured content.
- Content Planner — plan and create content strategies with AI assistance.
- Meta Generator — produce optimised meta titles and descriptions at scale.
- Scholar — research and generate evidence-backed content.
- Topical Maps — build topic clusters and content hierarchies.
- On-Page Audit — some AI-assisted recommendations may also draw on your credits.
Because credits are shared across these tools, it is a good idea to monitor your balance regularly, especially during high-volume content production periods.
💡 Tips for Managing Your AI Credits
- Check your balance before large projects. Before generating a batch of blog posts or running multiple audits, confirm you have enough credits to cover the work.
- Top up proactively. Purchasing credits before they reach zero prevents any interruption to your workflow.
- Review credit consumption per task. Different content types may consume different amounts of credits. Larger or more complex outputs generally use more credits than shorter ones.
🛠️ Troubleshooting Common Issues
If you experience any of the following issues, the steps below may help resolve them:
- Credits not appearing after purchase: Refresh your browser and check your balance again. Credits are usually applied instantly, but occasionally a refresh is needed.
- Top Up button not visible: Make sure you are navigating to the top-right avatar → Billing → Plans & Top-ups page and that you are fully logged in to your account.
- Payment not going through: Double-check that your payment details are correct and that your card is authorised for online transactions. Try a different browser if the issue persists.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.