📋 Overview
If your Search Atlas subscription has been cancelled, you can reactivate it at any time — and you are not required to return to your previous plan. Reactivation is a great opportunity to switch to a higher or lower plan tier that better fits your current needs. This article explains how to reactivate your subscription from a desktop browser or a mobile device, and how to choose a different plan during the process.
⚠️ Before You Begin
- Reactivation is self-serve and takes effect immediately upon payment confirmation.
- You can reactivate on the same plan you had before cancellation, or choose a different plan tier (for example, downgrading from Growth to Starter).
- Choosing a lower-tier plan during reactivation is fully supported and will not cause any issues with your account.
- Your previous data and projects are retained and will be accessible once your account is reactivated.
💻 How to Reactivate From a Desktop Browser
- Log in to your Search Atlas account at app.searchatlas.com.
- Click your account name or avatar in the top-right corner.
- Select Billing & Subscription from the dropdown menu.
- You will see a banner or button indicating your subscription is cancelled. Click Reactivate Subscription.
- A plan selection screen will appear. Review all available plans carefully — you can select any plan at this step, including a lower-tier plan such as Starter ($99/month), regardless of which plan you had before.
- Select your preferred plan and click Continue.
- Confirm your billing details and click Confirm Reactivation.
- Your subscription will activate immediately and you will receive a confirmation email.
📱 How to Reactivate From an iPhone or Mobile Device
Reactivation is fully supported on mobile devices through your iPhone's browser. You do not need to download a separate app.
- Open Safari or any browser on your iPhone.
- Go to app.searchatlas.com and log in to your account.
- Tap your avatar in the top-right corner.
- Select Billing from the menu.
- Tap Reactivate Subscription on the cancellation notice.
- On the plan selection screen, choose the plan you want — you are free to select a different tier than your previous plan. For example, if you were on the Growth plan but now prefer the Starter plan ($99/month), simply tap Starter to select it.
- Tap Continue, review your billing information, and tap Confirm Reactivation.
- You will receive a confirmation email and your account will be active immediately.
🔁 Choosing a Different Plan During Reactivation
Many customers use reactivation as a chance to adjust their plan tier. Here is a quick summary of what is possible:
- Downgrading to a lower tier (for example, Growth → Starter): Fully supported. Select the Starter plan on the plan selection screen during reactivation. Note that feature limits will reflect the Starter plan upon reactivation.
- Staying on the same plan (for example, Growth → Growth): Select your previous plan on the plan selection screen.
- Upgrading to a higher tier (for example, Growth → Pro): Select the higher plan on the plan selection screen.
If you are unsure which plan is right for you, review the plan comparison table shown on the plan selection screen before confirming. Each plan lists its included features, user seats, and limits.
❓ Frequently Asked Questions
- Will I lose my data if I reactivate on a lower-tier plan? Your historical data and projects are preserved. However, if the lower-tier plan has stricter limits (for example, fewer tracked keywords), you may need to archive some projects to stay within the new limits.
- Can Search Atlas reactivate my subscription for me? Reactivation is a self-serve process and must be completed by the account holder for billing security reasons. The steps above will guide you through it in under two minutes.
- Is reactivation available 24/7? Yes. You can reactivate at any time from any device with a browser.
- What if I do not see the Reactivate button? Try clearing your browser cache or switching browsers. If the button is still missing, contact our support team using the chat widget.
💬 Need Help?
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.