🔍 Overview

Search Atlas uses two separate credit systems for AI-powered features. Mixing them up is a common source of confusion — especially when you have credits available but a tool still blocks you. This article explains the distinction between OTTO credits and Content Genius credits, and what to do when Content Genius prevents you from generating articles.

🤖 What Are Non-Recurring AI Credits?

Non-recurring AI credits are a one-time allocation applied to your account, typically included with certain plans or purchased as an add-on. These credits are associated with OTTO, the OTTO SEO automation tool, and are not interchangeable with the credits used by Content Genius.

Non-recurring AI credits cannot be used to generate articles in Content Genius. Even if your account shows a non-recurring credit balance, those credits will not apply when you attempt to create content through Content Genius.

✍️ What Credits Does Content Genius Use?

Content Genius article generation draws from a separate credit pool that is distinct from your non-recurring OTTO balance. These credits are managed independently and are tied to your subscription plan's content generation quota.

If your Content Genius credit quota is exhausted, article generation will be blocked regardless of how many non-recurring credits remain in your account.

🚫 Why Is Content Genius Blocking Me?

If Content Genius is preventing you from generating an article, the most likely reasons are:

• Your Content Genius article credits are exhausted. Your non-recurring OTTO balance does not replenish these.
• Your current plan does not include Content Genius article generation. Access to the AI writer depends on your subscription tier.

A non-recurring credit balance in your account does not mean Content Genius article generation is available — those credits apply to OTTO, not Content Genius.

✅ What To Do If You Are Blocked

1. Check your Content Genius credit balance. Review your account's billing or usage section to confirm whether your Content Genius quota has been reached for the current period.
2. Wait for your quota to reset. Content Genius credits are tied to your billing cycle. If you are close to your renewal date, waiting for the reset may resolve the block at no additional cost.
3. Upgrade your plan or purchase a Content Genius add-on. If you need more article generations before your quota resets, contact our team to explore available options.

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.