🔍 Overview
Invoices issued by Search Atlas can include your company's legal details — such as your registered business name, billing address, and VAT ID. Keeping these details accurate ensures your invoices are compliant with local tax and accounting requirements.
This article explains where to update these details and what to do if you cannot find the option in your account.
⚙️ Where to Update Your Billing Details
Your legal billing information is managed in the Billing section of your account. Follow these steps:
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Click your avatar in the top-right corner of the platform.
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Select Settings from the dropdown menu.
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Navigate to the Profile tab (Settings).
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Scroll to the billing or company information section.
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Enter or update the following fields as needed:
- Company name — your registered legal business name
- Billing address — street, city, postcode, and country
- VAT ID / Tax number — your official tax registration number
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Click Save changes to apply your updates.
Once saved, your updated details will appear on all future invoices generated by the platform.
📄 What Appears on Your Invoices
Search Atlas invoices display the billing details associated with your account at the time each invoice is generated. To ensure compliance, make sure your legal details are correct before your next billing cycle.
Please note the following:
- Changes apply to future invoices only. Previously issued invoices cannot be retroactively updated.
- Your VAT ID must be entered in the correct format for your country (for example, GB123456789 for UK businesses or DE123456789 for German businesses).
- The billing address should match the address registered with your tax authority.
💡 Tips for Invoice Compliance
- Double-check your VAT ID format before saving — an incorrect format may not be recognised by your accounting software.
- If your business operates under a trading name different from its legal name, enter the legal registered name in the company name field.
- If you need a corrected invoice for a past billing period, contact our support team (see below) and provide the correct details along with the invoice date.
🛠️ Troubleshooting
If you cannot locate the billing detail fields, or if the fields are greyed out and not editable, this may be because:
- Your account role does not have admin permissions. Only Admin users can edit billing details. Ask your account administrator to make the change or to upgrade your permissions.
- Your account is managed under an agency or reseller plan, where billing is handled centrally. In this case, your agency administrator controls invoice details.
If you have confirmed you are an Admin and the fields are still unavailable, please reach out to our team for assistance.
💬 Need Further Help?
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.