## **📋 Overview**

If your Search Atlas subscription has been cancelled, you can reactivate it at any time — and you are **not required to return to your previous plan**. Reactivation is a great opportunity to switch to a higher or lower plan tier that better fits your current needs. This article explains how to reactivate your subscription from a desktop browser or a mobile device, and how to choose a different plan during the process.

## **⚠️ Before You Begin**

- Reactivation is self-serve and takes effect immediately upon payment confirmation.
- You can reactivate on the **same plan** you had before cancellation, or choose a **different plan tier** (for example, downgrading from Growth to Starter).
- Choosing a lower-tier plan during reactivation is fully supported and will not cause any issues with your account.
- Your previous data and projects are retained and will be accessible once your account is reactivated.

## **💻 How to Reactivate From a Desktop Browser**

1. Log in to your Search Atlas account at **app.searchatlas.com**.
2. Click your **account name or avatar** in the top-right corner.
3. Select **Billing & Subscription** from the dropdown menu.
4. You will see a banner or button indicating your subscription is cancelled. Click **Reactivate Subscription**.
5. A plan selection screen will appear. **Review all available plans carefully** — you can select any plan at this step, including a lower-tier plan such as Starter ($99/month), regardless of which plan you had before.
6. Select your preferred plan and click **Continue**.
7. Confirm your billing details and click **Confirm Reactivation**.
8. Your subscription will activate immediately and you will receive a confirmation email.

## **📱 How to Reactivate From an iPhone or Mobile Device**

Reactivation is fully supported on mobile devices through your iPhone's browser. You do not need to download a separate app.

1. Open **Safari** or any browser on your iPhone.
2. Go to **app.searchatlas.com** and log in to your account.
3. Tap your **avatar** in the top-right corner.
4. Select **Billing** from the menu.
5. Tap **Reactivate Subscription** on the cancellation notice.
6. On the plan selection screen, **choose the plan you want** — you are free to select a different tier than your previous plan. For example, if you were on the Growth plan but now prefer the Starter plan ($99/month), simply tap **Starter** to select it.
7. Tap **Continue**, review your billing information, and tap **Confirm Reactivation**.
8. You will receive a confirmation email and your account will be active immediately.

## **🔁 Choosing a Different Plan During Reactivation**

Many customers use reactivation as a chance to adjust their plan tier. Here is a quick summary of what is possible:

- **Downgrading to a lower tier** (for example, Growth → Starter): Fully supported. Select the Starter plan on the plan selection screen during reactivation. Note that feature limits will reflect the Starter plan upon reactivation.
- **Staying on the same plan** (for example, Growth → Growth): Select your previous plan on the plan selection screen.
- **Upgrading to a higher tier** (for example, Growth → Pro): Select the higher plan on the plan selection screen.

If you are unsure which plan is right for you, review the **plan comparison table** shown on the plan selection screen before confirming. Each plan lists its included features, user seats, and limits.

## **❓ Frequently Asked Questions**

- **Will I lose my data if I reactivate on a lower-tier plan?** Your historical data and projects are preserved. However, if the lower-tier plan has stricter limits (for example, fewer tracked keywords), you may need to archive some projects to stay within the new limits.
- **Can Search Atlas reactivate my subscription for me?** Reactivation is a self-serve process and must be completed by the account holder for billing security reasons. The steps above will guide you through it in under two minutes.
- **Is reactivation available 24/7?** Yes. You can reactivate at any time from any device with a browser.
- **What if I do not see the Reactivate button?** Try clearing your browser cache or switching browsers. If the button is still missing, contact our support team using the chat widget.

## **💬 Need Help?**

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type **human teammate** to be connected with a member of our team.