Overview
OTTO includes a bulk AI generation feature that can automatically generate AI-powered fixes for multiple recommendations at once. Some customers have had trouble locating this option. This article explains what we know about where to find it and how to get help if you cannot locate it in your account.
Finding the Bulk AI Generation Feature
The bulk AI generation feature is used for applying AI-powered fixes to recommendation items inside the OTTO section of the Search Atlas platform. If you are having trouble locating this option, the most common cause is navigating to recommendations from the wrong starting point within OTTO.
To find the feature:
- Open the Search Atlas platform and go to the OTTO section.
- Make sure you are viewing the main OTTO dashboard for your connected property, not a sub-page or linked view.
- Look for the bulk AI generation option within the relevant recommendation group. If you do not see it, try refreshing your browser and confirming your OTTO session is connected to the correct property.
If You Cannot Find the Option
Because the exact location of this feature can vary depending on your account configuration and the recommendation type you are working with, the best next step if you cannot locate it is to reach out directly so a team member can guide you to the right place in your specific dashboard.
When you contact support, please have the following ready:
- The name of the OTTO project or property you are working in
- A description of where you are navigating when the option does not appear
- Any error messages or unexpected behavior you have observed
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.