🗓️ What Is the 1-on-1 Onboarding Session?
Search Atlas offers a dedicated 1-on-1 onboarding session to help you get started quickly and confidently. During this call, a member of our team will walk you through the platform, answer your questions, and help you set up your account based on your specific goals.
This session is personalized to your use case — whether you're focused on local SEO, content creation, website management, or all of the above.
✅ Who Can Book a 1-on-1 Onboarding Call?
1-on-1 onboarding sessions are available to customers on every plan, including trials. They are not available to GoHighLevel accounts or white-label child accounts, or once a session has already been booked. If you have questions about booking, reach out via the live chat widget.
📅 How to Schedule Your Onboarding Session
- Log in to your Search Atlas account.
- Navigate to the onboarding section of the platform or look for the onboarding scheduling link in your welcome or daily email from Search Atlas.
- Click the scheduling link to open the booking calendar.
- Select a date and time that works for you.
- Confirm your booking — you will receive a confirmation with the call details.
The direct booking route for 1-on-1 onboarding sessions is /onboarding-1on1 inside the platform. If you have already received a scheduling link via email, you can use that link directly to access the calendar and reserve your slot.
Note: If you have already booked a session and accidentally click the scheduling link again, do not book a second slot. Your original booking remains active and you will receive a reminder before your call.
🛠️ What Features Does My Plan Include?
Search Atlas plans vary in the features they include. Customers frequently ask about three core feature areas:
- GBP (Google Business Profile) Management: Tools to manage, optimize, and monitor your Google Business Profile listings. Availability depends on your plan tier.
- Website Builder: A built-in website creation and management tool to build SEO-optimized pages. Check your plan to confirm access.
- SEO Tools: Core SEO features including keyword research, rank tracking, site audits, backlink analysis, and more. Most plans include a full suite of SEO tools, though limits on usage (such as tracked keywords or audit credits) vary by tier.
To confirm exactly which features are included in your current plan, follow these steps:
- Log in to Search Atlas.
- Click your avatar in the top-right corner.
- Select Billing (page title: "Billing") to view a breakdown of your current plan and included features.
If you need a detailed comparison of what each plan includes before upgrading or making a decision, the live chat team can walk you through your options in real time.
💡 Tips to Get the Most from Your Onboarding Call
- Have your website URL ready so the team can review your setup during the call.
- Write down your top 2-3 goals (e.g., improve local rankings, build content, track keywords) so the session stays focused.
- If you manage multiple locations or clients, let the team know in advance so they can tailor the walkthrough.
- Test your audio and video connection a few minutes before the scheduled time.
🙋 Still Have Questions?
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.