Overview
When you first join Search Atlas, you may have questions about what onboarding support is available, whether personalized calls are included, and where to find learning resources. This article explains what to expect and how to get the help you need.
Does Search Atlas Offer 1-on-1 Onboarding Calls?
Personalized onboarding calls may be available depending on your subscription plan. Availability and booking details vary by plan, and the best way to confirm whether a 1-on-1 call is included with your subscription is to contact our support team via the chat widget. When you do, please have the following ready so we can assist you quickly:
- Your account email address
- Your current subscription plan name
- A brief description of what you are hoping to accomplish during the call
How to Access Learning Resources
Search Atlas provides a range of learning resources to help you get up and running. Here is where to find them:
- Knowledge Base: Visit the Search Atlas Help Center (the same site where this article lives) and browse articles organized by topic, including platform setup, tools, and best practices.
- Video Tutorials: Check the Help Center for video walkthroughs covering core platform features.
Not Sure What Onboarding Support You Have?
If you are unsure which onboarding resources are included with your plan, or if you would like help identifying the right learning materials for your goals, our support team can point you in the right direction. Please have your account email and subscription plan name ready when you reach out via the chat widget.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.