This article is for Search Atlas users who have questions about managing their pricing, service rates, or responding to buyers who request lower fees. Search Atlas is an SEO software platform — it does not include a built-in buyer-seller marketplace or negotiation workflow. If you have landed here because of a pricing or billing question related to your Search Atlas subscription, the guidance below will help you understand your options and know exactly what to prepare if you need further help.
🔍 Common Pricing-Related Questions
- You want to understand or change the plan you are currently subscribed to.
- You received an unexpected charge or your billing amount changed.
- You are evaluating whether a higher or lower plan tier better fits your needs.
- You have a question about a quoted price or a promotional rate you were offered.
🛠️ What You Can Do
- Review your current plan and billing details: Log in to your Search Atlas account and navigate to your account or billing settings to see which plan you are on, your next renewal date, and your current rate.
- Compare available plans: Visit the Search Atlas pricing page to compare plan tiers and the features included at each level. This will help you decide whether upgrading or downgrading makes sense for your situation.
- Request a plan change or discuss pricing with the team: If you believe you were charged incorrectly, received a promotional offer you cannot locate, or want to discuss your subscription rate, the support team can look into your account directly. See the contact instructions below.
✅ What to Have Ready If You Need Help
- Your account name or the email address associated with your Search Atlas account.
- The specific plan or pricing question you have (e.g., unexpected charge, quoted rate, promotional discount).
- The exact amount in question and the date it appeared on your bill.
- Any confirmation emails or screenshots related to the pricing or offer you received.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.