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🛠️ Clear a Stale MetaSync Deployment

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Camilo Aponte

Camilo Aponte

Last updated on Sep 30, 2026

🔍 When to clear a deployment

Use this process when a URL still shows deleted OTTO or MetaSync content, such as an outdated keyword, after you removed the recommendation and cleared your site caches.

MetaSync may retain a URL-specific deployment separately from your browser, CDN, or WordPress cache. Clearing those caches alone may not remove the stale deployment.

✅ Check the URL first

  1. Open the affected URL in an incognito browser window.
  2. Confirm that the response is fresh and not served from a CDN, page cache, or browser cache.
  3. View the page source and check whether the outdated HTML is still present.
  4. In Search Atlas, confirm that the related recommendation or optimization is deleted or un-deployed.

🧹 Request a targeted cleanup

If the deleted content remains in a fresh, uncached response, the MetaSync deployment needs a targeted cleanup for that URL.

Open the chat widget in the bottom-right corner of the platform and type human teammate. Share the complete URL and explain that you need the stale OTTO/MetaSync deployment cleared for that URL only.

A targeted cleanup removes the stale MetaSync deployment without removing other deployed optimizations on your site. Include the deleted recommendation, the text that is still appearing, and the cache checks you completed.

🔄 Verify after cleanup

  1. Wait for the team to confirm that the URL-specific deployment was cleared.
  2. Request a new uncached response or use an incognito browser window.
  3. Check the page source and rendered page for the deleted content.
  4. Confirm that other OTTO or MetaSync optimizations remain active.

⚠️ Important considerations

  • Do not remove the MetaSync plugin or reset all deployments to resolve a single stale URL.
  • Purging WordPress, CDN, and browser caches does not necessarily clear MetaSync's own deployment.
  • If the URL was cloned, redirected, or recently changed, provide the original and current URLs so the deployment can be checked accurately.
  • For headless WordPress, WPGraphQL, or Next.js setups, mention the architecture when contacting the team because deployment behavior may differ.

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.