Digital PR Outreach has been updated with a multi-channel redesign. The details of this update are still being documented by our team. If you have questions about what changed or how to use the new workflow, the steps below explain how to get hands-on help.
What Changed
A multi-channel redesign has been released for Digital PR Outreach. Because the full details of this update were not captured in documentation at the time this article was written, we are not able to confirm specific feature names, screen layouts, or workflow steps here. If you are seeing something unexpected or unfamiliar in the platform, our team can give you accurate, confirmed guidance based on your specific situation.
If You Are Unsure How to Use the New Workflow
- Navigate to the Digital PR Outreach section of the platform.
- Look for any updated prompts or in-product guidance that appear after the redesign.
- If you reach a step that is unclear or a feature does not behave as expected, note the exact screen or message you are seeing.
- Contact our team directly (see below) and share what you were trying to do, what you clicked, and what happened — this will help us give you accurate, confirmed guidance for your specific situation.
What to Have Ready When You Contact Us
- Your project or campaign name
- A description of the step where you got stuck or the feature that is not working as expected
- Any error messages shown on screen, copied exactly
- A screenshot if possible
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.