🔍 Why This Happens

If your Duda site feels sluggish after installing the OTTO SEO script, the most common cause is an inactive Agency Whitelabel. When whitelabel setup is skipped or left incomplete, the OTTO script makes extra background requests that can significantly delay page rendering — even after you clear your site cache.

This issue has been reported on Duda sites in particular, but the underlying fix applies regardless of your CMS.

⚙️ Check Your Whitelabel Status

Before making changes, confirm whether your Agency Whitelabel is active.

1. Log in to your Search Atlas account.
2. Navigate to More Features → Agency Hub (Set up your Agency's White Label).
3. Review your whitelabel configuration to see if it has been completed.

If fields such as your brand name, logo, or custom domain are blank or marked as inactive, your whitelabel is not fully configured — and this is likely causing the performance drag.

🚀 Activate Your Whitelabel Settings

Completing your whitelabel setup allows the OTTO script to load efficiently without unnecessary background calls.

1. Go to More Features → Agency Hub (Set up your Agency's White Label).
2. Enter your brand name and upload your logo.
3. Review the remaining whitelabel configuration options.
4. Activate whitelabel if it is not already enabled.
5. Save your changes.

Once whitelabel is active, the OTTO script stops making the redundant requests that slow down your pages.

🧹 Clear Your Duda Site Cache

After activating whitelabel, clear all caching layers so visitors receive the optimized version of your site.

1. Log in to your Duda dashboard.
2. Open the affected site.
3. Navigate to Settings → Site Optimization → Clear Cache.
4. Publish your site to push the updated version live.

If you use a CDN or external caching service, purge those caches as well.

📊 Verify the Improvement

Once you have completed the steps above, confirm that your load times have improved.

• Open your live site in an incognito or private browser window.
• Test multiple pages, including the homepage and any pages where OTTO is deployed.
• Use a speed testing tool such as Google PageSpeed Insights or GTmetrix.

In most cases, page load times return to normal immediately after whitelabel activation and a full cache clear.

💡 Additional Tips

If slowdowns persist after completing whitelabel setup, consider these additional steps:

• Confirm you are using the latest version of the OTTO installation script.
• Check that no other third-party scripts are conflicting with OTTO.
• Review your OTTO SEO dashboard to ensure everything is configured correctly.

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.