When the Rank Tracker tells you your SERP refresh quota is exhausted, your account has used all available SERP refreshes for the current billing cycle. Your data is safe — you just need to wait for your quota to reset or expand your plan to keep refreshing.
🔍 What SERP Refresh Quota Exhaustion Means
Every Search Atlas plan includes a monthly allowance of SERP refreshes for the Rank Tracker. Each time you click the SERP refresh button on a Rank Tracker project, one refresh is deducted from your quota. When the quota reaches zero, the Rank Tracker stops triggering new refreshes until more quota becomes available.
This affects you if you've used your full monthly SERP refresh allowance and then tried to refresh a Rank Tracker project.
No ranking data is lost or corrupted. All previously collected data in your Rank Tracker projects remains in place — quota exhaustion only blocks new refreshes, not stored history.
🛠️ How to Restore SERP Refresh Access in the Rank Tracker
Follow these steps to confirm the cause and restore SERP refresh access:
-
Check your quota usage. Go to the top-right corner (avatar) → Billing → Activity Log and review your current SERP refresh usage, your plan limit, and your next reset date.
-
Choose an option to restore access:
- Upgrade your subscription plan. Go to the top-right corner (avatar) → Billing → Plans & Top-ups tab and select a higher-tier plan. The new quota becomes available as soon as the upgrade is processed, and you can resume refreshing in the Rank Tracker right away.
- Wait for your billing cycle to reset. Your quota resets automatically at the start of your next billing cycle. Check the exact reset date in the top-right corner (avatar) → Billing → Activity Log. No action is needed — SERP refreshes resume on their own once the cycle rolls over.
- Purchase a SERP refresh add-on. Go to the top-right corner (avatar) → Billing → Plans & Top-ups (Add-on button) to buy additional refreshes mid-cycle without changing your plan. The add-on quota is added to your current allowance immediately and stays available until used or until your next reset, whichever comes first. If you don't see an add-on option, contact support to confirm availability for your plan.
Once quota is available again — through an upgrade, an add-on, or a billing cycle reset — SERP refreshes in the Rank Tracker will work normally.
📅 When Your SERP Refresh Quota Resets
Your SERP refresh quota resets automatically at the start of each billing cycle. The reset is tied to your subscription renewal date, not the calendar month.
- Find your reset date: Go to the top-right corner (avatar) → Billing → Activity Log to see the exact date your quota refreshes.
- No manual action needed: The reset happens automatically — you do not need to click anything or contact support.
- Unused quota does not roll over: Each cycle starts with your full plan allowance regardless of how much you used the prior month.
Once your billing cycle rolls over, your full monthly allowance is restored automatically and SERP refreshes in the Rank Tracker resume without any action on your part.
📞 When to Contact Search Atlas Support
Reach out to the Search Atlas support team if any of the following apply:
- You see a quota-exhaustion message in the Rank Tracker but your Account Settings show that quota is still available.
- SERP refreshes continue to fail after your plan is upgraded, an add-on is purchased, or your billing cycle resets.
- You need help interpreting your quota usage, locating your reset date, or evaluating which plan or add-on meets your refresh needs.
- You don't see a SERP refresh add-on option in your billing settings and want to confirm whether one is available for your plan.
Contact support using the chat widget inside your Search Atlas dashboard, or reach out to your account manager directly. When you write in, mention that you've already checked your quota in Account Settings — this helps the team triage your case faster.
🎯 Now that you know how SERP refresh quota controls when the Rank Tracker can pull new ranking data, head to the top-right corner (avatar) → Billing → Activity Log to review your current usage, check your reset date, and decide whether to upgrade your plan, purchase an add-on, or wait for the next billing cycle.