📋 Overview
AI Visibility reports in Search Atlas let you track how your brand and content appear across AI-powered search engines and large language models. Each plan includes a set number of AI Visibility reports per billing cycle. When you reach that limit, the platform will show a quota exhausted message and prevent you from running additional reports until your quota resets or is upgraded.
🔍 Where to Find AI Visibility Reports
To access your AI Visibility reports, navigate to the left sidebar and click AI Visibility. The direct URL is /llm-visibility. From this page you can view existing reports, create new ones, and check your current usage.
⚠️ What Does "Quota Exhausted" Mean?
When your AI Visibility report quota is exhausted, it means your account has reached the maximum number of reports allowed under your current subscription plan for the active billing period. You may see a message such as "Report quota exhausted" or be blocked from generating new reports. This is a plan-level limit, not a technical error.
- Reports already generated remain fully accessible — you will not lose any existing data.
- New reports cannot be created until your quota resets or your plan is upgraded.
- Quota limits reset automatically at the start of each new billing cycle.
🛠️ How to Resolve the Issue
There are two main ways to get access to more AI Visibility reports:
- Wait for your billing cycle to reset. Your quota refreshes automatically at the beginning of each billing period. If you are close to your renewal date, this may be the quickest option with no additional action required.
- Upgrade your subscription plan. If you need more reports immediately or consistently hit the limit each month, upgrading to a higher-tier plan will increase your quota. To explore upgrade options, go to your account billing settings or contact our team via the live chat widget.
💡 Tips to Make the Most of Your Quota
Follow these best practices to avoid hitting your AI Visibility report quota too quickly:
- Prioritise high-value queries. Focus your reports on the keywords, topics, and competitors that matter most to your business goals.
- Review existing reports before creating new ones. Older reports may already contain the insights you need. Check the AI Visibility section at /llm-visibility before generating a duplicate.
- Schedule reports strategically. Spread your report usage across the billing cycle rather than running many reports at the start of the month.
- Use the Reports section for broader analysis. For other reporting needs, navigate to Reports in the left sidebar (/report-builder/projects-list), which uses a separate quota and may have capacity available.
❓ Frequently Asked Questions
Will I lose my existing AI Visibility data when the quota is exhausted?
No. All previously generated reports remain visible and accessible. Only the creation of new reports is paused.
Can I track how many reports I have left?
Yes. Your current usage and remaining quota are displayed within the AI Visibility section. Review this periodically to plan your report usage.
Does refreshing or re-running an existing report count against my quota?
Re-running or refreshing a report may count as a new report generation depending on your plan. Check with our support team if you are unsure how this applies to your specific plan.
What happens if I downgrade my plan?
Downgrading may reduce your available quota. Any reports already created will remain accessible, but your ability to generate new reports will be limited to the lower plan's allowance.
🆘 Still Need Help?
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.