🚀 Getting Started

🚀 Introducing LLM Visibility

🚀 How to Get Into LLMs: Step by Step

Large Language Models (LLMs) like ChatGPT, Claude, and Gemini are changing the way buyers discover and choose brands. To stand out in AI-generated answers, your brand needs to align with the right signals. Here's a clear, actionable roadmap: 1️⃣ Define the "decision" queries 🔎 Identify high-intent topics your buyers use when they're ready to purchase. Focus on queries where appearing inside an LLM response can directly influence a decision. 2️⃣ Rewrite titles and metas for clicks 📝 Test and optimize titles and meta descriptions to improve click-through rates (CTRs), especially on Bing, which powers several major LLM experiences. Higher CTRs paired with strong engagement signals reinforce content trust and authority. 3️⃣ Add high-quality, relevant backlinks 🔗 Secure authoritative, topically relevant links that reinforce entity trust and authority. Always prioritize quality over quantity. 4️⃣ Add/clean structured data for entity clarity 📊 Use schema markup to ensure search engines and LLMs map your content cleanly to your brand. Clear, unambiguous entities lead to better recognition and more consistent inclusion in AI-generated answers. 5️⃣ Tighten keyword targeting on landing pages 🎯 Align H1s, H2s, and body copy to your exact target terms. Avoid diluting focus with overly broad semantic variations. Keep your targeting sharp and explicit so LLMs can clearly associate your content with the right queries. 6️⃣ Increase on-page engagement to reinforce click signals ⚡ Front-load answers, minimize pogo-sticking, and strengthen above-the-fold relevance. Engaged visitors send strong positive signals that indicate your content genuinely satisfies user intent. 7️⃣ Monitor LLM and Bing visibility, iterate 📈 Track how your brand surfaces in Bing and LLM results. Refine titles, schema, and internal links based on visibility signals. Treat LLM visibility as an ongoing process, not a one-time setup. 8️⃣ Automate with Search Atlas 🤖 Use Search Atlas to scale: schema cleanup, bulk optimizations with OTTO, and LLM visibility monitoring. Content Genius helps align landing pages with the ranking signals that feed into AI-driven results. 💡 Why it matters Getting into LLM results isn't luck—it's strategy. By following these 8 steps, your brand increases its chances of appearing in AI-driven answers right when buyers are making decisions. In the age of AI-first discovery, getting your brand into LLMs is no longer optional—it's essential. By combining precise keyword targeting, structured data clarity, strong backlinks, and automated optimization with Search Atlas, you can secure your place in the conversations that matter most. These steps aren't just tactics; they're the roadmap to ensuring your brand is visible, trusted, and chosen in the evolving world of AI-driven search. 🚀 If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

👁️ Frequently Asked Questions — QUEST (AI Visibility)

QUEST is Search Atlas's AI Visibility (formerly LLM Visibility) product — it tracks how often your brand is mentioned, cited, and ranked by AI answer engines like ChatGPT, Gemini, Perplexity, Copilot, and Grok. This article answers the most common questions. What does AI Visibility track? For each analysis run, AI Visibility (formerly LLM Visibility) measures: - Mentions — how many times your brand appears in AI-generated responses - Rank — your position within each response (1st mention, 2nd, 3rd…) - Visibility Score — position-weighted score (earlier mention = higher score) - Share of Voice — your brand's mentions as a % of all brands mentioned - Citations — whether AI platforms link to your domain (URL-level) - Sentiment — positive, neutral, or negative tone of your mentions Platforms tracked: OpenAI (ChatGPT), Google Gemini, Perplexity, Microsoft Copilot, Google AI Mode, and Grok. How do I set up AI Visibility tracking for my domain? 1. 1. Go to AI Visibility (formerly LLM Visibility) in the left sidebar and click New Project 2. 2. Enter your domain name 3. 3. Select which AI platforms to track 4. 4. Set your analysis frequency (daily, every 3 days, weekly, bi-weekly, or monthly) 5. 5. Add competitor domains to benchmark against 6. 6. Optionally set a country for location-specific analysis 7. 7. Save — the first analysis snapshot starts immediately ✅ The first snapshot begins automatically after saving your project settings. What is an analysis snapshot? A snapshot is a point-in-time record of your brand's AI visibility. Each time AI Visibility (formerly LLM Visibility) runs (based on your cadence), it creates a new snapshot by sending a set of prompts to each AI platform, collecting responses, and calculating your visibility metrics. Snapshots accumulate over time to give you a trend line. Why does my dashboard show 0 usage for tracked projects? If a project shows 0 usage, the most common causes are: (1) the project was just created and the first snapshot hasn't completed yet — wait 5–10 minutes; (2) no AI platforms were selected in project settings; or (3) a snapshot failed silently. Open the project's analysis history and check the snapshot status. ⚠️ If all snapshots show "failed," contact support with your project ID. My AI Visibility quota shows more projects used than I actually have. What's wrong? OTTO can auto-create AI Visibility (formerly LLM Visibility) projects for your connected domains (marked is_otto_project = True). These auto-created projects count against your quota alongside the projects you create manually. To free up quota, review your project list and delete any auto-created OTTO projects you don't need to track. If you believe the count is incorrect, contact support. What does it mean when a snapshot is in "deferred" status? Deferred states happen when a specific AI platform was temporarily unavailable when the snapshot tried to run: - deferred_provider_down — An AI platform (e.g., OpenAI via OpenRouter) was down; the snapshot will retry automatically - skipped_no_platforms — No platforms were selected in the project — go to project settings and add at least one - skipped_no_queries — The topic generation stage produced no active prompts — try rerunning the analysis The Prompt Simulator is spinning and never returning a result. What do I do? Prompt Simulator (which lets you test a specific prompt against live AI platforms) can timeout at 90 seconds during high-queue periods. This is a backend queue congestion issue, not a configuration problem. ⚠️ Wait 2–5 minutes and retry. If timeouts are consistent across multiple attempts over an hour, contact support. My AI Visibility top-up purchase failed. What should I do? If a credit top-up fails silently (no error shown, credits not added), try: (1) refreshing the billing page and attempting the purchase again, (2) checking that your payment method on file is current, (3) contacting support — include the date and time of the attempted purchase so they can check for a payment processing failure on the backend. Why does Prompt Simulation fail with a Grok error? Prompt Simulation for Grok can fail due to Grok's API restrictions and rate limits at the provider level. If you see a "Grok didn't allow it" message, this means Grok's API rejected the request — retry once, and if it continues failing, consider removing Grok from that specific project's platform list while the issue is investigated. How does the competitor benchmark work? When you add competitor domains to your AI Visibility (formerly LLM Visibility) project, each analysis snapshot collects their visibility metrics alongside yours using the same set of prompts. Your dashboard then shows a side-by-side comparison of mentions, rank, and share of voice. ✅ You can add or remove competitors in project settings at any time without losing your historical data. What is the difference between Visibility Score and Share of Voice? Visibility Score measures how early your brand appears in AI responses — an earlier mention scores higher. It reflects position quality. Share of Voice measures how often your brand appears relative to all brands mentioned — it reflects mention frequency and volume relative to competitors. 💡 Both matter: high Share of Voice with low Visibility Score means you're mentioned frequently but late in responses; high Visibility Score with low Share of Voice means you rank early when mentioned but aren't mentioned as often as competitors. How do I improve my AI Visibility score? AI Visibility (formerly LLM Visibility) correlates with your overall authority signals: strong backlink profile (Link Lab), consistent brand mentions across the web (press releases via Signal Genesys), high-quality authored content (Content Genius), and citation-worthy data or statistics on your site. AI Visibility (formerly LLM Visibility) tracks your progress — the other Search Atlas tools are the instruments for improving it. My AI Visibility quota shows more projects used than I actually have. What's happening? This is a display sync issue where the quota counter doesn't immediately reflect project deletions or plan changes. Try refreshing the QUEST dashboard — in most cases the correct count loads on reload. ⚠️ If the discrepancy persists after several hours, contact support with your account email. They can verify the actual project count against your plan and manually sync the quota display. My Prompt Simulation is failing with a Grok error. What should I do? Grok (xAI) has intermittent availability on the OpenRouter routing layer that QUEST uses to query AI platforms. If Prompt Simulation fails specifically with a Grok error: (1) wait 5–10 minutes and retry, (2) run your simulation excluding Grok — the other platforms (GPT-4, Claude, Gemini, Perplexity) should still work, (3) if Grok consistently fails over more than an hour, contact support so they can check the OpenRouter/Grok provider status. ⚠️ A Grok-specific failure does not affect your other AI Visibility (formerly LLM Visibility) data.

🚀 Upgrade Your Plan and Unlock AI Visibility

🔍 What Is AI Visibility? AI Visibility is a Search Atlas feature that tracks how your brand and content appear across AI-powered platforms such as ChatGPT, Perplexity, and others. It gives you actionable data on your presence in large language model (LLM) responses, helping you optimise for the growing share of search happening through AI tools. Access to AI Visibility — and the number of LLM platforms you can monitor — depends on your subscription plan. Some platforms are gated and display a locked state with an upgrade prompt until you move to an eligible plan. 📊 What's Included in the Growth Plan? The Growth plan at $199/month unlocks full access to AI Visibility features, including: - Monitoring across a broader set of LLM platforms (locked platforms become active after upgrading) - The AI Visibility dashboard at Left sidebar → AI Visibility - QUEST LLM Visibility tools found at Left sidebar → Authority → QUEST LLM Visibility - Expanded Authority tools including Cloud Stacks, URL Indexer, Campaigns, and Inbox - Increased limits across other core Search Atlas features Any platform card showing a lock icon or an Upgrade call-to-action in your current plan will become fully accessible after upgrading to Growth. ⚙️ How to Upgrade Before Your Free Trial Ends 1. Log in to your Search Atlas account. 2. Click your avatar in the top-right corner of the platform to open the Avatar Menu (👤). 3. Select Billing from the dropdown, then open Plans & Top-ups. 4. Select the Growth — $199/month plan from the available options. 5. Review what's included in the plan summary on that screen before confirming. 6. Enter or confirm your payment details and click Change Plan (or Add Payment Method if needed). Your upgraded access takes effect immediately. All previously locked AI Visibility platforms will become available without requiring a page refresh in most cases — if a platform card still shows as locked, refresh your browser. 👀 How to Preview AI Visibility Before Upgrading You can explore the AI Visibility section during your free trial to see the interface and available platform cards. To navigate there, go to Left sidebar → AI Visibility (URL: /llm-visibility). Platform cards that require a higher plan will display a lock icon and an Upgrade button — clicking that button takes you directly to the plan selection screen so you can upgrade in context. This lets you see exactly which platforms are gated on your current plan before you commit to upgrading. 💡 Tips for Getting the Most Out of AI Visibility - After upgrading, give the platform up to 24 hours to populate initial LLM tracking data for newly unlocked platforms. - Use Left sidebar → Authority → QUEST LLM Visibility alongside the main AI Visibility dashboard for deeper LLM-specific insights. - Check your AI Visibility overview card regularly — it surfaces which platforms show your brand and how frequently. - If a platform card still shows "Coming soon" after upgrading, it may be pending a platform-side integration update; the team is actively rolling out full coverage. 🛠️ Troubleshooting Common Issues - Locked platforms after upgrading: Hard-refresh your browser (Ctrl + Shift + R on Windows, Cmd + Shift + R on Mac) and navigate back to AI Visibility. - Upgrade button not responding: Clear your browser cache or try a different browser, then attempt the upgrade again. - Trial ended before upgrading: You can still upgrade from the Billing section — your data and settings are retained. - Unsure which plan fits your needs: Review the plan comparison on the Billing screen or reach out via the chat widget below. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🚀 Upgrade Your Trial to Access AI Visibility

🔍 What Is AI Visibility and Why Upgrade? The AI Visibility feature lets you analyze how your brand and content appear in AI-generated search results. This feature is available on the Growth plan and above — it is not included in the Starter trial. If you started your trial on the Starter plan and want to explore AI Visibility, you will need to upgrade your trial or subscription to the Growth plan. ⚙️ How the Upgrade Works Upgrading a trial from the Starter plan to the Growth plan is self-serve and can be completed directly in the platform. Click the Avatar Menu (👤) (Avatar Menu (👤), top-right) → Billing → Plans & Top-ups → Change Plan (Subscription section). Your existing trial end date is preserved, no charge is made during the trial, and quotas are reallocated to the new plan immediately — including access to AI Visibility. 📋 If You Have Questions Before Upgrading If you'd like to speak with our team before changing your plan, it helps to have the following ready: - The email address associated with your Search Atlas account. - Your current plan (Starter trial) and the plan you want to upgrade to (Growth). - Any specific questions about the Growth plan or AI Visibility you would like answered before you upgrade. 💡 Frequently Asked Questions What else is included in the Growth plan? The Growth plan unlocks higher usage limits across all Search Atlas tools in addition to AI Visibility. Our team can walk you through the full feature comparison when you reach out. 🛠️ Ready to Upgrade? If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🤖 Get Your Website on Google AI Overview

🔍 What Is Google AI Overview? Google AI Overview (formerly Search Generative Experience) is a feature that places AI-generated summaries at the very top of Google search results pages. These summaries pull content from selected websites and display them above traditional organic rankings, giving featured sites dramatically increased visibility and credibility. Unlike standard SERP rankings, AI Overview citations are chosen based on topical authority, content quality, and relevance signals — not just keyword matching. Appearing in AI Overview means your content is being used to answer real user questions directly inside Google. ✅ Plan Requirements AI Overview visibility and tracking features in Search Atlas are not available on all plans. Before attempting to access these tools, confirm that your current subscription includes AI Visibility features. If you are unsure which plan you are on or whether it includes AI Overview functionality, check your account settings or reach out to our team for clarification. 🚀 Getting Started with AI Overview in Search Atlas Because the exact navigation steps and feature names may vary depending on your plan and platform version, we recommend the following approach to get set up: 1. Confirm your plan eligibility. Log in to your Search Atlas account and review your current plan details in your account settings to verify that AI Visibility features are included. 2. Add your website as a project. If you have not already done so, make sure your domain is saved as a project inside Search Atlas so the platform can track its performance. 3. Locate AI Visibility settings. Once logged in, explore the platform's navigation menu to find the section related to AI Visibility or AI Overview. The exact label and location may differ based on your plan tier and any recent platform updates. 4. Enable and configure tracking. Follow the in-platform prompts to enable Google AI Overview tracking for your domain and any keywords you want to monitor. If you cannot find the AI Overview or AI Visibility section after logging in, it is possible that this feature is not included in your current plan, or that it requires activation by our team. 📋 What to Have Ready When Contacting Support If you are unable to locate or access AI Overview features after following the steps above, our team can investigate further. Please have the following ready before reaching out: - Your Search Atlas account email address - Your current plan name or subscription tier - The name of the project or domain you are working with - A description of what you see (or do not see) when looking for AI Visibility features If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🌍 Wildfire Setup and LLM Multi-Country Visibility Guide

🔍 Overview This guide covers two closely related topics that customers frequently ask about together: how to initiate a Wildfire campaign and how LLM (Large Language Model) project country selection affects your visibility results. If you are targeting audiences across multiple regions, understanding both features is essential for accurate, comprehensive SEO coverage. 🚀 What Is Wildfire and How Do I Initiate It? Wildfire is Search Atlas's automated SEO execution engine, available through the OTTO SEO module. It pushes optimisations across your site at scale, helping you act on recommendations quickly and efficiently. To initiate Wildfire, please contact our support team with the name of the project or site you want to run Wildfire on, along with any relevant details about the optimisations you are looking to execute. A member of our team will assist you in getting Wildfire initiated for your account. 🌐 What Is LLM Regional Visibility? LLM Visibility tracks how your brand, content, and keywords appear in AI-generated responses from large language models. The country setting on your LLM project directly determines which regional results are measured and reported. In practical terms, this means that a project configured for one country will reflect visibility signals for that region only, and will not automatically represent performance in other countries. If your visibility results seem lower than expected, or if you are not seeing data for certain regions, the most common cause is that your project is configured for a single country while your audience spans multiple regions. ⚙️ How to Set Up Multi-Country LLM Coverage To monitor LLM visibility across multiple countries, you will need separate LLM projects configured for each target country. If you need assistance setting up multi-country LLM coverage for your account, please reach out to our team with your project name and the list of countries you want to target, and we will help you get this configured correctly. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.