This article explains a known cosmetic display issue in the AI Visibility (formerly LLM Visibility) tab where some scores show more decimal places than others, and confirms that a fix is already in progress. Your visibility and sentiment data is accurate and needs no action from you.
🔍 What's Happening in the AI Visibility Tab
In the AI Visibility (formerly LLM Visibility) tab, visibility and sentiment scores display with inconsistent decimal precision on the same screen. The two card groups round numbers differently, which can make them look like they measure different things.
📊 Where the Difference Appears
- Top mini-cards — Overall Visibility Score, Overall Sentiment, and Citations Found show whole numbers or one decimal place, such as
0,65.9 %, or2.4K. - Platform breakdown cards — Visibility by Platform and Sentiment by Platform, along with the delta and pts change indicators, show three decimal places, such as
49.138or↓ 7.013 pts.
👥 Who Is Affected
This affects anyone viewing the AI Visibility (formerly LLM Visibility) tab. It is a display-only formatting issue: the extra decimals add false precision and visual noise, but the numbers themselves are correct.
✅ Your Data Is Accurate
This issue only changes how the numbers are formatted on screen. The underlying visibility and sentiment data is calculated correctly and is unaffected. You can continue to rely on the values shown, including the platform scores and the points-change indicators.
🛠️ Workaround Steps
No workaround is needed. Because this is a cosmetic formatting issue and the data is accurate, there are no steps to apply on your end. You can keep using the AI Visibility (formerly LLM Visibility) tab as normal.
📡 Engineering Status
Our team is aware of this display issue and a fix is already in progress, awaiting release. The update will standardize every score across the visibility and sentiment cards to a single decimal place, so the top mini-cards and the platform breakdown cards match. Once the fix ships, values like 49.138 will display as 49.1.
📞 When to Contact Support
You do not need to contact support for the decimal formatting itself, since it is a known issue with a fix on the way. Reach out to our support team only if you notice a separate problem, such as a score that appears clearly incorrect or data that fails to load.
🌀 Rest assured, our team is on it. The fix to standardize all AI Visibility (formerly LLM Visibility) scores to one decimal place is queued for release, and your visibility and sentiment data remains accurate in the meantime.