📋 What Happens to Your LLM Visibility Data
Your LLM Visibility data is retained in your Search Atlas account for as long as your subscription remains active. We do not automatically delete or remove any LLM Visibility data during normal account operation. Your tracked data, historical records, and monitoring insights remain safely stored and accessible whenever you need them.
🔒 Data Retention During Your Subscription
While your account is active, all LLM Visibility data is preserved, including:
- Historical tracking data and snapshots
- Competitor visibility metrics
- QUEST LLM Visibility campaign records
- Performance trends and analytics
- All stored insights and reports
You can access this data at any time by navigating to AI Visibility in the left sidebar, or by visiting the QUEST LLM Visibility section under Authority in the left sidebar.
🗑️ What Happens if Your Account is Cancelled
If you cancel your Search Atlas subscription, your account data is handled as follows:
- Your account will be marked as inactive
- Your account data and projects remain on your account and are not deleted
- If you resubscribe, your data and projects will be available again
If you have questions about your account after cancellation, contact us through the live chat widget.
⚙️ Account Deletion and Data Removal
If you request account deletion or if your account is suspended due to violation of our terms of service, data removal may occur. The timeline and process depend on:
- Legal and compliance requirements
- Data residency regulations in your region
- Your specific account agreement
We recommend exporting or backing up any critical LLM Visibility data before initiating account deletion if data preservation is important to your business.
💡 Best Practices for Data Protection
To ensure your LLM Visibility data remains safe and accessible:
- Keep your subscription active to guarantee continuous data retention
- Regularly download or export reports from your LLM Visibility dashboard for backup purposes
- Review your account settings and billing information to avoid accidental cancellation
- Document any custom QUEST LLM Visibility campaigns or monitoring setups for future reference
❓ Do You Have Questions About Your Data
Your LLM Visibility data is yours, and we take data protection seriously. If you need clarification on your account's specific data retention policy, your contract terms, or how to export your data, we're here to help. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.