This article explains how to set up custom topics in the AI Visibility section of Search Atlas, so the platform tracks the conversations and themes that matter most to your business — not just the defaults.
📍 Where to Find It
Navigate to AI Visibility using the left sidebar to open the AI Visibility dashboard. Topic configuration settings are located within this section of the platform.
🛠️ How to Configure Custom Topics
Custom topic configuration in AI Visibility is currently handled by the Search Atlas support team. Because the exact steps and available controls depend on your account setup, our team will walk you through the process directly and make any needed changes on your behalf.
To get this set up as quickly as possible, please have the following ready when you reach out:
- The name of your Search Atlas project or account
- The default topics you want to remove (if any)
- The custom topic names you want to add, along with a brief description of what each topic should track (e.g., a product category, a brand term, or a common customer question)
- Any screenshot or example that illustrates the topics or themes you have in mind
Once you provide this information, our team can configure your custom topics and confirm when the dashboard has been updated.
💡 Tips
- Custom topics should reflect the specific themes, products, or questions most relevant to your brand — for example, a product category name or a common customer concern.
- You can request multiple custom topics and ask for any defaults that are not relevant to your goals to be removed.
- Changes to topics affect data collection going forward; historical data will reflect the topics that were active at the time it was collected.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.