🔍 Overview
If you are using the Search Atlas WordPress plugin alongside the Enfold theme and its built-in Avia Builder, you may find that you cannot type text into any field on your website. This is caused by a known conflict between the Search Atlas plugin and Enfold/Avia Builder.
A fix for this incompatibility has been identified and deployed by the Search Atlas engineering team. If you are still experiencing this issue, follow the steps below.
✅ Is This Your Issue?
You are likely affected if all of the following are true:
- You have the Search Atlas plugin installed and active on your WordPress site.
- Your WordPress theme is Enfold and you use the Avia Builder page editor.
- You are unable to type letters or text into fields on your website's front end or within the builder.
- The problem disappears when you deactivate or uninstall the Search Atlas plugin.
⚙️ What Caused This?
The Search Atlas engineering team confirmed that a specific incompatibility existed between the Search Atlas plugin and the Enfold theme's Avia Builder. This conflict interfered with keyboard input across the site. A fix was developed, reviewed, and deployed to resolve this.
🚀 Steps to Resolve
- Update the Search Atlas plugin. Log in to your WordPress admin dashboard, navigate to the Plugins section, and check whether an update is available for the Search Atlas plugin. If an update is available, install it immediately, as it contains the fix for this incompatibility.
- Reactivate the plugin if you disabled it. If you deactivated or uninstalled the Search Atlas plugin as a workaround, reinstall it from the WordPress plugin repository or your account, then activate it.
- Clear your WordPress and browser cache. After updating, clear any caching plugins you use as well as your browser cache to ensure the latest version of the plugin is fully loaded.
- Test your site. Open a page that uses Avia Builder and confirm you can now type into text fields normally.
💡 If the Issue Persists
If you have updated the plugin and are still unable to type on your site, our team will need to investigate further. To help us resolve this as quickly as possible, please be ready to provide:
- Your WordPress admin login credentials (shared securely through the chat).
- The version of the Search Atlas plugin currently installed.
- The version of the Enfold theme you are using.
- A screen recording or description of exactly where and when the typing issue occurs.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.