🔍 Overview
Some users in SEO Automation v3 reported that edits made to meta keywords — including manually adjusted OTTO suggested fixes — would not save. The changes appeared to apply on screen but were not retained after refreshing or navigating away.
This was a confirmed platform bug, not a user error or account configuration issue. The engineering team identified and resolved it. This article explains what happened and what to do if you are still experiencing the issue.
⚙️ What Caused This Issue
Our support team replicated the problem and escalated it to engineering. The confirmed issue was that manually edited OTTO suggested fixes were not saving — even though the interface appeared to accept the edits, they were never stored successfully.
A related issue affecting meta keyword rendering and persistence was also identified and resolved as part of the same round of fixes.
✅ Current Status: Fix Is Live
The fix for this bug has been reviewed, released, and confirmed live in production. You should now be able to edit and save meta keywords and other OTTO suggested fixes without any issues.
📋 Steps to Verify the Fix Is Working for You
- Log in to your Search Atlas account and navigate to the OTTO section of your workspace.
- Open the site or page where you previously experienced the issue.
- Locate the meta keyword or OTTO suggested fix you want to edit and make your change.
- Save the edit and then refresh the page or navigate away and return.
- Confirm that your edit has been retained correctly.
If your edits are now saving as expected, no further action is needed.
🚨 If You Are Still Experiencing the Problem
If edits are still not saving after following the steps above, it is possible your browser or session is serving a cached version of the platform. Try the following before reaching out to support:
- Hard refresh your browser by pressing Ctrl + Shift + R on Windows or Cmd + Shift + R on Mac.
- Clear your browser cache and cookies, then log back in to Search Atlas.
- Try a different browser or open the platform in a private or incognito window to rule out a browser-specific issue.
- Check that you are working in SEO Automation v3 — ensure you have not inadvertently switched to a different version of the tool.
After trying the above, attempt to save your meta keyword edit again and verify whether it persists after a page refresh.
If the problem continues after completing all steps above, please contact our support team so we can investigate your account directly.