🔍 What this issue means
OTTO may show an approved homepage meta description while the live page still displays the old description, no description, or a different value. This can happen when the deployment payload is incomplete, the CMS rejects the content, another SEO plugin overrides OTTO, or cached HTML is being served.
✅ Confirm the recommendation is approved
- Open OTTO SEO from the left sidebar.
- Go to All Sites and select the affected site.
- Open the relevant recommendation or audit result.
- Confirm the homepage meta description is approved and ready to deploy.
If it is not approved, approve it first and allow OTTO time to process the deployment.
⚙️ Check OTTO installation
- Go to OTTO SEO → Installation Guide.
- Confirm OTTO is installed on the correct site and CMS environment.
- Check that the installation is active on the homepage, not only on internal pages.
- If the site was recently migrated, verify that the current domain and production environment are connected.
🔄 Refresh and scan the site
- Open OTTO SEO → Overview and select Scan.
- After the scan finishes, open All Audits and review the homepage result.
- Use Refresh data from the Home page if the platform still shows old information.
- Check the live homepage source for one meta description tag and confirm its content matches the approved value.
🧩 Check CMS and SEO plugin conflicts
On WordPress sites, Yoast or another SEO plugin may overwrite OTTO’s homepage description. Temporarily review the homepage SEO settings and confirm that another plugin is not generating a second meta description or replacing OTTO’s value. Also check whether the homepage is built from a theme or page-builder template that controls the description.
✍️ Use compatible description text
Re-save the description using standard punctuation and plain text. Curly quotation marks, unusual dashes, copied formatting, or invalid characters can cause some WordPress deployments to fail silently. Avoid duplicate meta description tags and remove hidden formatting before approving the recommendation again.
🧹 Clear caching layers
Clear the WordPress cache, caching plugin, CDN cache, and server cache if applicable. Then open the homepage in a private browser window and view its source. Browser refreshes alone may not show newly deployed HTML.
📊 Review deployment diagnostics
- Open OTTO SEO → Crawl Monitoring and review the latest crawl.
- Check OTTO SEO → Knowledge Base for site-specific implementation details.
- Look for deployment errors, missing payload values, duplicate tags, or an override from another plugin.
- Record the site URL, homepage URL, approval time, scan time, and the exact live meta description before requesting help.
💬 Contact support
If the homepage still does not show the approved description after these checks, do not repeatedly approve the same recommendation. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.