Understanding the Error
When connecting Google Search Console (GSC) to Search Atlas, you may encounter an error related to your GSC domain property not being accessible for the country selected during the connection setup. This is typically related to your GSC configuration or the country setting chosen in Search Atlas, rather than a bug within Search Atlas itself.
Why This Happens
This error can appear when there is a mismatch between your GSC property's available data and the country setting used during the connection in Search Atlas. GSC domain properties (sc-domain) may have limited or no data for certain countries, which can cause the connection to fail when a specific country is selected.
Self-Serve Steps to Resolve
- Try changing the country selection in Search Atlas. When setting up or reconnecting your GSC integration, select a different country — ideally the primary country where your site has indexed data in GSC. If you are unsure which country to select, choose the country where your site receives the most organic traffic.
- Verify your GSC property exists and is verified. Log in to Google Search Console and confirm that the property you are trying to connect is listed and verified under the same Google account you use with Search Atlas.
- Check that your GSC property has data for the selected country. In Google Search Console, go to Performance and filter by country to confirm that your property has indexed data for the country you are trying to use in Search Atlas. If no data exists for that country, select a country that does have data.
- Reconnect your GSC integration. In Search Atlas, disconnect and reconnect your Google Search Console integration, then select the country confirmed in the previous step.
- Allow time for new properties. If your GSC property was created recently, Google may not yet have sufficient data for country-level results. Wait a few days and try reconnecting.
If the Issue Persists
If you have followed the steps above and the connection still fails, please have the following ready when you contact our team:
- Your Search Atlas project or site name
- The GSC property identifier you are trying to connect
- The country you selected during setup
- The Google account email connected to Search Atlas
- A screenshot of the error if possible
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.