This article explains what to do when the automatically generated schema assigns the wrong page type to your content. Based on known platform behavior, the schema page type is determined by AI inference and cannot be manually changed through a user-facing setting. Triggering another crawl is unlikely to resolve the misclassification, as pages with mixed or ambiguous signals may be consistently assigned an incorrect type.
📍 What This Means for You
If your page has been assigned an incorrect schema page type, this is a platform limitation — there is currently no confirmed self-serve workflow that allows you to override the AI-assigned schema type directly within the tool. Attempting to retrigger a crawl will not reliably fix the misclassification.
🛠️ How to Get This Resolved
Because the schema page type cannot be manually changed, the resolution requires direct assistance from our support team. To help us investigate and act on your request as quickly as possible, please have the following ready before reaching out:
- The exact URL(s) of the affected page(s)
- The schema type currently being assigned (the incorrect one)
- The schema type you expect or need for that page
- The project name in Search Atlas where the issue is occurring
- Any relevant screenshots or error details showing the misclassification
Having this information ready will allow our team to investigate the AI classification behavior for your specific page and take the appropriate backend action.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.