🔍 Overview
After triggering a recrawl for a site, you may notice that it does not immediately appear — or reappear — under the Active tab in OTTO SEO → All Sites (SEO Automation). This is expected behavior. Search Atlas requires some time to fully process a recrawl and reflect the updated site data in your Active Projects list.
This article explains why the delay happens and what to expect while the process completes.
⚙️ Why the Delay Happens
When you trigger a recrawl, Search Atlas begins collecting and indexing fresh data from your site. Until this background processing is complete, the site will not appear in the Active tab under OTTO SEO → All Sites (SEO Automation). The time required can vary depending on your site's size and complexity.
✅ What to Do While You Wait
There are a few things to keep in mind while the recrawl is being processed:
- The delay is tied to backend data processing, not a display issue. Refreshing the page or logging out and back in will not speed up the process.
- Check back after giving the process adequate time to complete. The site should appear in the Active tab under OTTO SEO → All Sites (SEO Automation) once processing finishes.
- If the site still has not appeared after an extended wait, note the exact site URL and the approximate time you triggered the recrawl, as this information will help our team investigate.
🛠️ When to Contact Support
If your recrawled site has not appeared in the Active tab under OTTO SEO → All Sites (SEO Automation) after an extended wait, please reach out to our support team. To help us investigate as quickly as possible, have the following ready:
- The exact site URL you recrawled
- The approximate date and time you triggered the recrawl
- A description of what you currently see in OTTO SEO → All Sites (SEO Automation)
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.