Search Atlas Help Center

🛠️ Site Auditor: Fixing "Invalid URL" Errors and Missing Sites on the All Audits Page

Open in
View as Markdown Open in ChatGPT Open in Claude
Camilo Aponte

Camilo Aponte

Last updated on Sep 30, 2026

Most "Invalid URL" reports in Site Auditor are actually a visibility issue: the site was added successfully but sits below the first page of the All Audits table. Click Load More and refresh the tab first, then use the steps below only if the site is genuinely missing.

📋 What the All Audits Page Does

The All Audits page is where you manage every site submitted to Site Auditor. From here you can launch new audits, search and sort existing ones, trigger recrawls, and open detailed audit reports.

Navigation: Left Sidebar → OTTO SEO → Site Audit → All Audits

Note (June 2026): The All Audits page interface — including pagination, row layout, the top bar, and filters — may change shortly as an updated design rolls out. The steps below describe the current layout and will be revised when the new design ships.

🔍 Find a Site That Is Not Showing in All Audits

The All Audits table loads a limited batch of entries at a time, so a site you just added may exist but not appear on the first view. Work through these checks before assuming an audit failed:

  1. Scroll to the bottom of the table and click Load More (if available) to retrieve the next batch. Repeat until your target site appears.
  2. If a recently added site still does not appear, refresh the browser tab — newly submitted audits sometimes render only after the page reloads.
  3. Use the search bar at the top of the table to filter by domain name instead of paging through every entry.

Note: A separate known pagination bug affects the Custom URL Based Indexing feature (page size and navigation), which is distinct from the All Audits page covered here. All Audits pagination works normally — if Load More does not retrieve additional entries, contact Support using the steps at the end of this article.

Outcome: Your site appears as a row in the All Audits table with its status, and you can open its report.

⚠️ Why You See an "Invalid URL" Error When the Site Is Actually Added

In many cases the URL is valid and the audit starts normally — the site is simply hidden by pagination. Support has confirmed identical URLs working on their end while the customer's added sites were already present in the All Audits list, just below the first page.

Before troubleshooting the URL itself:

  • Click Load More at the bottom of the All Audits table to load every entry.
  • Refresh the browser tab so any just-added sites render.
  • Search by domain name to confirm whether the site is already listed.

If the site is still absent after loading all entries and refreshing, continue with the format and submission checks below.

✅ Verify the URL Format

If the site is genuinely missing, confirm the URL is formatted correctly:

  • Include the protocol: https://yourdomain.com/ or http://yourdomain.com/.
  • Remove trailing query strings (?), fragments (#), and leading or trailing spaces.
  • If your domain uses a non-standard TLD (for example .download), it may have been affected by a known validation issue — see the URL Validation Error for Non-Standard TLDs in Site Explorer and OTTO article for current status, then re-add the domain to confirm it works.

Outcome: A correctly formatted URL is accepted and the audit begins crawling.

💬 Use the Agent Chat Workaround

For persistent errors when adding a domain to OTTO or Site Auditor, Agent Chat may provide an alternative submission path. Verify the exact Agent Chat label and location within your OTTO project first, as the interface can vary.

  1. Open the relevant OTTO project and locate the Agent Chat option.
  2. Type: Add [your full domain URL] as a new site audit.
  3. The agent uses an alternative submission path to add the domain.

Outcome: The domain is submitted through Agent Chat and appears in your All Audits list.

🔁 Check for Duplicate or Pending Submissions

Submitting the same domain more than once can cause display inconsistencies. Search by domain name on the All Audits page and review any entries showing a Pending or Processing status before re-adding the site.

🧹 Clear Cache and Try a Different Browser

  • Clear your browser cache and cookies.
  • Retry in a different browser — Chrome, Edge, or Safari are recommended.
  • Disable browser extensions that may interfere with the Search Atlas dashboard.

🆘 Contact Search Atlas Support

If the URL passes format checks and the site is still missing after loading all entries, contact Search Atlas Support through the in-app Help Widget. Include the exact URL(s), your browser, and the full error message text so the team can reproduce the issue.

⚙️ Other Actions on the All Audits Page

  • New audit: Click + New Audit and enter your domain URL.
  • Recrawl: Go to OTTO SEO → Site Audit → Overview (Website Overview) and click the Recrawl Site button.
  • Open a report: Click the domain name or report icon to view the full audit.
  • Sort and filter: Click any column header to sort entries; available columns may include date, health score, and status.

🔗 Related Articles

🎯 You now know to click Load More and refresh the tab before assuming an audit failed, and how to verify URL format or use the Agent Chat workaround for genuine errors. If a site is still missing after these steps, reach out through the in-app Help Widget with your exact URL and error text.